Update 5 March 2021 – Please be informed that effective 8 March 2021, our MSIG KL Head Office and all branches will resume operations with updated operating hours from 9.00 a.m. until 4.00 p.m.
Dear Policyholders and Business Partners,
In view of the Conditional/ Recovery Movement Control Orders across Malaysia, MSIG Head Office Kuala Lumpur and branches will remain open with amended operating hours from 9.00 a.m. to 4.00 pm.
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MSIG Head Office Kuala Lumpur, Alor Setar, Sungai Petani, Penang, Ipoh, Kuantan, Petaling Jaya, Klang, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Sandakan, Tawau, Sibu, Miri & Kuching branches |
: Monday to Friday, 9.00 a.m. to 4.00 p.m.* |
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MSIG Kota Bharu branch |
: Sunday to Thursday, 9.00 a.m. to 4.00 p.m.* |
*Except Public Holidays
We highly encourage everyone to adopt new normal practices and adhere to SOP in the Conditional/ Recovery Movement Control Order phase. As such, please consider e-mailing or calling us before you decide to make a trip to our offices - not only can we help you with your enquiries or insurance renewal wherever you are, but we would also be helping the country break the chain of infection.
As always our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
For business partners, kindly contact your Account Handlers for any business enquiries.
Thank you for your understanding. Please stay at home, practice good hygiene, and maintain physical distancing.
