Personal Accident

Notify MSIG immediately for any event that may give rise to a claim under the policy.
Complete and submit the Claim Form to MSIG as soon as possible together with the following documents:
- For Non-fatal case
  - Medical Report
  - Original Medical Bills and Receipts
- For Fatal case
  - Copy of Police Report
  - Copy of Death Certificate
  - Copy of Post-mortem Report
  - Burial Certificate
  - Letter of Administration

MSIG ASSIST^* - 24-Hour Worldwide Emergency Medical & Travel Assistance

Emergency Medical Evacuation Service
Emergency Medical Advice and Assistance
International Travel Assistance

The number to call: +603 - 7841 5620 (24-hour hotline)

^*Terms and conditions apply.

1. Are medical expenses involving Chinese physicians covered?

Yes, the policy covers Chinese physician/bonesetter expenses up to a maximum of RM250 per consultation.

2. What are the exclusions under the policy?

The policy does not cover:

Sickness or disease, or gradual physical and mental wear and tear
Certain types of hazardous activities such as parachuting, hang gliding and racing other than on foot.
Events arising from war, terrorism, suicide, intentional self-injury, pregnancy, childbirth, pre-existing physical or mental defects or drug.
HIV and/or HIV related illness including AIDS.

(Full details are contained in the Personal Accident Policy)