MSIG Malaysia
Compensates you
  • In the event of death or injury as a result of an accident.
General Claims Guidelines
  • Notify MSIG immediately for any event that may give rise to a claim under the policy.
  • Complete and submit the Claim Form to MSIG as soon as possible together with the following documents:
    • For Non-fatal case
      • Medical Report
      • Original Medical Bills and Receipts
    • For Fatal case
      • Copy of Police Report
      • Copy of Death Certificate
      • Copy of Post-mortem Report
      • Burial Certificate
      • Letter of Administration

MSIG ASSIST* - 24-Hour Worldwide Emergency Medical & Travel Assistance

  • Emergency Medical Evacuation Service
  • Emergency Medical Advice and Assistance
  • International Travel Assistance
    The number to call: +603 - 2166 3080 (24-hour hotline)

* Terms and conditions apply.

1. Are medical expenses involving Chinese physicians covered?^ / Adakah perbelanjaan perubatan yang melibatkan doktor perubatan Cina dilindungi? ^

Yes, the policy covers Chinese physician/bonesetter expenses up to a maximum of RM250 per consultation. / Ya, polisi ini merangkumi perbelanjaan untuk doktor perubatan / peneliti tulang Cina sehingga maksimum RM250 setiap konsultasi.


2. What are the exclusions under the policy? / Apakah pengecualian di bawah polisi?

 The policy does not cover: / Polisi ini tidak merangkumi:

  • Sickness or disease, or gradual physical and mental wear and tear. / Penyakit atau wabak, atau kehausan dan kelelahan fizikal dan mental secara beransur-ansur.
  • Certain types of hazardous activities such as parachuting, hang gliding and racing other than on foot. / Aktiviti berbahaya tertentu seperti payung terjun, penerbangan meluncur dan sebarang jenis perlumbaan melainkan perlumbaan berlari.
  • Events arising from war, terrorism, suicide, intentional self-injury, pregnancy, childbirth, pre-existing physical or mental defects or drug. / Kejadian yang timbul akibat perang, keganasan, bunuh diri, percubaan bunuh diri yang disengajakan, kehamilan, kelahiran anak, kecacatan fizikal atau mental yang sedia ada atau dadah.
  • HIV and / or HIV related illness including AIDS. / Penyakit HIV dan / atau penyakit yang berkaitan dengan HIV termasuk AIDS.


(Full details are contained in the Personal Accident Policy) / (Maklumat lengkap terdapat dalam Polisi Kemalangan Diri)

Is not applicable for Mini PA Insurance / Tidak diguna pakai untuk Insurans Kemalangan Diri Mini.