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MY MSIG App Mobile Banner

Enjoy coverage with convenience with MY MSIG​

Ensure seamless protection even when you're on the move. Get the MY MSIG app for convenient access to your insurance anytime, anywhere.
Download the app

Enjoy easy access to coverage and protection. Find out how

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App benefits

The MY MSIG Mobile App provides convenient access to claims, emergency assistance, policy details and more. Right from your smartphone.

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How to register?

Download the MY MSIG Mobile App* for iOS or Android.​

*Exclusively for MSIG Policyholders. Terms and conditions apply.​

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Register & get RM20 Touch ‘N Go eWallet credit

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Manage Your Insurance Effortlessly​

Track your policy and submit claims with ease. ​

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View policies

Check your coverage effortlessly with the app. Just sign in to view all your policies in just a few taps.​

24-hour emergency assistance

24-hour emergency assistance request whenever you need it, wherever you may be.​

Find panel hospitals and workshops

Easily access panel hospitals and nearby workshops on the app for the help you need.​

Make and track claims

Seamlessly file your claims directly from your smartphone, with all the necessary information readily accessible.​
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Main Helplines

Customer service hotline

1-800-88-MSIG (6744)

General line

+603 2050 8228

*Operates on Mon - Fri, 8:30am - 5:30pm

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Bancassurance hotline
1-800-88-6163

*Operates on Mon - Fri, 8:30am - 5:30pm

Frequently asked questions

Who can register to use the MY MSIG Mobile App?

Policyholders who have an active Motor, Home, Travel or Medical insurance with MSIG can register an account on the MY MSIG Mobile App. 
Where can I download the MY MSIG Mobile App?

MY MSIG Mobile App is available to download through the Appstore (iOS), and Google Play (Android). This includes Huawei phones that have access to Google Play, and we will look into having the MY MSIG Mobile App available in the Huawei AppGallery in the future. 
Is the MY MSIG Mobile App available for phone and tablets?

The app is only available on smartphones and is not currently for tablets. 
I am unable to register an account.

If you have an active policy, please contact MSIG Customer Service at myMSIG@my.msig-asia.com, or call our Customer Service Hotline at 1800-88-MSIG (6744).
I have renewed my policy, but the details have not been updated in the app.

Please wait 2-3 business days for the app to update. If the information does not update, please do get in touch with our Customer Service team by e-mail or phone.

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