MSIG Malaysia

MSIG Insurance (Malaysia) Bhd confirms one COVID-19 case at Head Office, Kuala Lumpur

15 Jan 2021 Announcements

MSIG Insurance (Malaysia) Bhd (“MSIG”) would like to confirm that one non-customer facing employee at the Head Office in Kuala Lumpur, located at Menara Hap Seng 2 has tested positive for COVID-19 on 15 January 2021. The affected staff was last in the office on 8 January 2021.  

MSIG has undertaken a contact tracing exercise and those who have been identified as close contacts have been asked to self-quarantine and undergo COVID-19 test. Thorough sanitisation was last conducted on 9 January 2021 on all floors occupied by MSIG (Level 12, 13, 15, 16, 17 & 18) at Menara Hap Seng 2. Rest assured that MSIG is working closely with health authorities on any follow up measures.

MSIG will continue to exercise necessary preventive measures that have been in place in line with local authorities’ guidelines to ensure a safe environment for everyone at our offices around the country.

Our thoughts are with our affected employee and her family and it is our hope that they make full recovery as quickly as possible.

Our services to policyholders and business partners will continue to be delivered with minimal business disruptions during this period via our email myMSIG@my.msig-asia.com or Customer Service Hotline 1-800-88-MSIG (6744).

We regret for any inconvenience caused. Please remain vigilant and stay safe during this period.