Update 3 January 2021 - Please be informed that our MSIG Head Office (KL) Customer Service counters are temporarily closed from 4 January 2021 (Monday) until 8 January 2021 (Friday).
Dear Policyholders and Business Partners,
Please be informed that our MSIG Head Office (KL) Customer Service counters are temporarily closed from 4 January 2021 (Monday) until 8 January 2021 (Friday).
During this time, please e-mail us at myMSIG@my.msig-asia.com or call our Customer Service hotline at 1-800-88-MSIG (6744) during office hours (Mon - Fri, 9.00 a.m. to 4.00 p.m., excluding Public Holidays). Alternatively, you can call or email your Insurance Advisor for your insurance services.
As always our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
For business partners, kindly contact your Account Handlers for any business enquiries.
Thank you for your understanding. Please stay at home, practice good hygiene, and maintain physical distancing.
