MSIG Malaysia

MSIG goes above and beyond for your safety, well-being, and peace of mind. With MSIG TravelRight Plus Insurance, whether you are travelling for business or leisure, near or far, trust us to protect you from life’s unexpected twists and turns. It also provides a 24-hour worldwide travel assistance hotline that you can call for information and advice, or in the event of an emergency.  

Choose the travel insurance that local travelers rely on. Travel with confidence, TravelRight with MSIG.

When you embark on your journey, MSIG TravelRight Plus Insurance becomes your trusted companion, offering a comprehensive safety net for every step of your adventure. Our policy is designed to protect you from a wide range of possible events during your domestic and foreign travels within the policy period.

  • Medical Expenses
  • Personal Accident & Liability
  • Loss of Personal Belongings & Luggage Delay
  • Travel Delay, Cancellation & Curtailment
  • Missed Departure
  • Adventurous Activity Cover
  • Loss of Use of Hotel Facilities

On top of your TravelRight Plus Insurance Policy, you can also choose from the following add-on to extend the coverage of your travel insurance: 

  • Travel Add-on: COVID-19 Benefit
    • In these uncertain times, our COVID-19 Benefit Add-on provides peace of mind by covering medical expenses, travel cancellation, and travel curtailment related to the treatment of COVID-19 if you are infected and hospitalised overseas.
  • Travel Add-on: Alternative Transport Top Up
    • We understand that travel disruption can be challenging. MSIG's Alternative Transport Top Up Add-on ensures you have the support you need by covering additional expenses when arranging alternative transport or routes.

If you are a globetrotter or a business traveler, our annual travel insurance is your passport to savings all year round. Say goodbye to the hassle of single-trip policies and hello to a world of convenience and coverage.

Here are 3 compelling reasons why you should take the leap and embrace our Annual Travel Insurance.

  1. Save Big, Travel More

If you are a frequent traveler, our annual policy is your golden ticket to saving big. If you’re jetting off on trips more than four times a year, it would be best to buy an annual travel insurance plan instead.

  1. Buy Once, Travel All Year

Fret less about buying single trip insurance for every last-minute deal you snap up. Our annual policy ensures you’re protected for both planned and impromptu journeys. Travel with peace of mind, knowing that you’re insured throughout the year.

  1. Unlimited Travels Await

Adventures know no bounds, and neither should your travel insurance. With our annual coverage, there is no limit to the number of trips you can embark on in a year. You can travel up to 90 days per trip, without a care in the world. Just choose the right geographical area you desire.

Make every trip count, explore new horizons, and let MSIG’s Annual Travel Insurance be your trusted companion. Your journey begins here!

MSIG TRAVEL ASSIST* - 24-Hour Travel Worldwide Assistance – FREE with MSIG TravelRight Plus Insurance

Wherever you are in the world, you can rely on MSIG Assist to come to your rescue.

You may call for assistance on:

  • Pre-travel Advice on visa and vaccination requirements
  • Medical Assistance in an emergency or if an evacuation or repatriation is required
  • Travel Assistance pertaining to lost luggage, passports, money and credit cards
    The number to call: +603 - 2166 3080 (24-hour hotline)

You can reverse charge or ask Helpline operators to return your call so you do not need to worry about the call charges.

* Terms and conditions apply.

Dear Valued Customers,

Please be informed that an 8% Service Tax will be applied for all taxable general insurance policies where the insurance period commences on or after 1 March 2024 or where the insurance period spans across 1 March 2024 (calculated on a pro-rated basis).

MSIG reserves the right to collect any undercharged service tax for policies processed before 1 March 2024 where the insurance period spans across 1 March 2024. 

You are obligated to pay any applicable taxes including but not limited to service tax and stamp duty that are imposed by the Malaysian tax authorities in relation to your Policy. 

We are in the midst of updating our brochure and product materials to reflect the Service Tax. The materials will be ready in due course.

If you have any queries, please contact our Customer Service Hotline: 1-800-88-MSIG (6744).

Nomination is important to ensure that your loved ones get the protection that you intended.

To assist you in understanding ‘Nomination’, we have come up with simple FAQs below. 

1.    Why do I have to nominate?

Nomination is important to ensure that your loved ones will receive the protection as intended by you and that policy moneys may be paid out by insurers without any delay.  Where no nomination is made, the policy moneys will be paid out to your lawful executor (if you have made a Will) or your lawful administrator (if no Will has been made) – this process will take a while.

*If there is no lawful executor or administrator, then the policy moneys will be paid out to the rightful persons in accordance with applicable distribution laws.

2.    Who can I nominate?

You can nominate any individual(s) you want.  HOWEVER, not all nominees will receive the policy moneys beneficially or for their own use.  Depending on your marital status and who you nominate, nominations may produce unexpected results for the nominee(s).  Likewise, nominations by a Muslim policy owner and non-Muslim policy owner will have different consequences.

How so?

Nominations made by a non-Muslim policy owner will create either (i) a trust policy in favour of the nominee(s) or (ii) a non-trust policy.

To ensure that your nominee(s) receive the policy moneys as intended, you need to ensure that a trust policy is created in favour of your nominee(s).

3.    How do you create a trust policy?

Trust policy will be created:

(a)   if the nominee is your spouse or child; or

(b)  if the nominee is your parent (provided that there is no living spouse or child at the time you make the nomination).

4.    What if I nominate someone else as my nominee(s)?

In such as case, you are creating a non-trust policy.  Here, your nominee will only receive the policy moneys as executor and distribute the policy moneys in accordance with your Will or where there is no Will, in accordance with applicable distribution laws.  If you intend for these nominee(s) to receive the policy moneys beneficially and not as executor, you will need to assign the policy benefits to them.

In brief, if you nominate people other than your spouse, children or parents, make sure to assign the policy benefits to them to ensure that they receive the policy moneys for their own use.  Please contact MSIG if you require more information on this.

5.    What about Muslim policy owner?

Nominee(s) irrespective of the relationship with the policy owner can only receive the policy moneys as executor and the policy moneys must be distributed in accordance with Islamic laws.

6.    I did not make any nomination and Will.  How will the policy moneys be distributed?

The policy moneys as well as your other assets will be distributed in accordance with applicable distribution laws.

For West Malaysia and Sarawak, the Distribution Act 1958 applies, where the policy moneys and assets will be divided between your surviving spouse, children and parent(s) in certain proportions.

The Distribution Act 1958 is however not applicable to Muslims in West Malaysia and natives in Sarawak.  For Sabah, policy moneys and assets will be distributed in accordance with the Intestate Succession Ordinance 1960. 

7.    How do I make a nomination?

It is easy to make a nomination.  You can download the PA Insurance Nomination Form provided in this website or you may contact us and request for a copy.  Complete and return the original PA Insurance Nomination Form to MSIG for our further action  – you may wish to refer to the sample completed form for reference. 

Please make sure that the form is duly signed and witnessed by someone who is 18 years old and above, of sound mind and not a named nominee, failing which the nomination may be deemed invalid.

*The FAQs are provided for general information only. For detailed provisions on nomination, please refer to Schedule 10 of Financial Services Act 2013. 

To download a copy of the Personal Accident Insurance Nomination Form, please click on the link below.

8.    Can I being the insured revoke the nomination made earlier in my trust policy?

Yes, you can revoke the nomination under your trust policy but under the law you must obtain the written consent of the trustee before the revocation can be valid. (Refer to explanation in question 3 above). Hence, if you wish to revoke the nomination, you may download the Consent Form provided by us through the link below for completion. After the submission of the completed Consent Form and new Nomination Form to us, we will pass an endorsement for a change of nominee to your trust policy.

Specimen Personal Accident Insurance Nomination Form
Personal Accident Insurance Nomination Form
Consent Form for Revocation of Nomination

MSIG assist

Contact MSIG Assist for your travel emergencies or travel-related assistance services.