MSIG Malaysia

Get in Touch

At MSIG, we are deeply committed to serve you better. With our dedicated team of Customer Service Officers, we are here to help you with any queries and concerns you may have regarding our products and services. Should you require any assistance, please reach out to us via the available channels below.

Write to us your questions, feedback, or request to change your personal details.

Please choose one of the below: *




General Enquiry Form

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Use the form below to drop us an email and we will be in touch with you soon.

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Product Enquiry Form

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Use the form below to drop us an email and we will be in touch with you soon.

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Type of Product



Feedback / Complaint Form

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Use the form below to drop us an email and we will be in touch with you soon.

To understand how we manage your feedback and complaints, you can refer to
MSIG’s Feedback and Complaint Handling Procedure

Are you an existing MSIG customer?









Personal Data Access / Correction Request

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Please note that the information is not encrypted during transmission.

Alternatively, you could use the following Form and return it back to:

Data Protection Officer MSIG Insurance (Malaysia) Bad, Level 15, Menara Hap Seng 2, Plaza Hap Seng No. 1 Jalan P. Ramlee, 50250 Kuala Lumpur

24 Hours Assist Helplines

Motor Assist

Motor Assist

Motor - Accident & Breakdown Assistance Services

1-300-880-833

Home Assist

Home Assist

Home Protection Policies

1-300-880-863

Msig Intl Assist

MSIG Assist (International)

Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation)

+603 7965 3930

Msig Dom Assist

MSIG Assist (Domestic)

Healthcare International Insurance Policy, Flexihealth Insurance Policy, Edu Medicare Policy

+603 7628 3980

Customer Service Centre

Open Monday - Friday, 8:30am - 5:30pm

Cs Hotline

Customer Service Hotline

1-800-88-MSIG (6744)

General Line

+603 2050 8228

Bancassurance

Bancassurance Hotline

1-800-88-6163

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