*Update 27 Oct 2020: Due to the extension of Sabah CMCO until 9 Nov 2020, MSIG branches in Sabah (Kota Kinabalu, Tawau and Sandakan) will remain closed until further notice.
*Update 8 Oct 2020: MSIG Sandakan branch will also be closed starting tomorrow (9 Oct). This means that all of our MSIG Sabah branches (Kota Kinabalu, Tawau & Sandakan) will be closed until further notice.
We apologise for the inconvenience. For your safety and wellbeing please stay vigilant, keep a face mask on in public, and maintain good personal hygiene.
For assistance during this time, you may still e-mail us at myMSIG@my.msig-asia.com or call our customer service hotline at 1-800-88-MSIG (6744)
For business partners, kindly contact your Account Handlers for any business enquiries.
*Update 5 Oct 2020: MSIG Kota Kinabalu branch will be closed starting today (5 Oct) and will reopen next Monday (12 Oct). During this time, please e-mail us at myMSIG@my.msig-asia.com or call our customer service hotline at 1-800-88-MSIG. We apologise for the inconvenience.
-Original Post 2 Oct 2020.
Dear Policyholders and Business Partners,
During the Inter-district Travel Restriction period affecting Sabah from 3 – 16 Oct 2020, MSIG Kota Kinabalu and Sandakan branches will continue to operate.
However, for your health and wellbeing, we recommend that you email us at myMSIG@my.msig-asia.com or call our branches at:
MSIG Kota Kinabalu: +6088 301 030
MSIG Sandakan: +6089 217 388
MSIG Customer Service Hotline: 1-800-88-MSIG (6744)
As always our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, Flexihealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
For business partners, kindly contact your Account Handlers for any business enquiries.
Thank you for your understanding. Please stay at home, practice good hygiene, and maintain physical distance.
