MSIG Hotlines are Currently Unavailable

Updated 25 February 2025: Please be informed that our MSIG Hotlines are back to normal. 

Dear valued policyholders, 

 Please be informed that the following MSIG Hotlines are currently unavailable:  

• Customer Service Hotline: 1-800-88-MSIG (6744) 

• Bancassurance Hotline: 1-800-88-6163 

• General Line: 03-2050 8228 

• GenLink Helpdesk: 1-800-88-1789 

You may reach out to us by: 

• emailing us at MyMSIG@my.msig-asia.com; OR 

• message us via Facebook Message. 

Thank you for your understanding.