MSIG will be implementing e-Invoicing from 1 August 2024.
Insurance companies are granted approval by the Inland Revenue Board of Malaysia (“IRBM”) to issue consolidated e-Invoice for all its provision of products and services.
Accordingly, we will not be issuing validated individual e-Invoice (with QR code) to customers for transactions during the period of 1 August 2024 to 30 June 2025.
The existing invoice format, i.e. without QR code continues to be valid for businesses/individuals to substantiate for income tax deduction / relief purposes until 30 June 2025.
We seek your kind cooperation to update your profile with us by providing your Tax Identification Number (TIN), latest Business Registration Number (BRN) and Sales & Service Tax (SST) Number (if applicable) for e-Invoicing purposes. It is crucial for us to collect these details to ensure compliance with the e-Invoicing requirements and to enable the issuance of validated individual e-Invoice (with QR code) in the future when e-Invoice is fully implemented.
You may do so by clicking here, or by going to our Contact Us page.
In addition, we have sent an SMS to our customers and may send more in the future with the following message:
RM0 MSIG: <IMPORTANT> Please update your personal and/or corporate details at MSIG Website>Contact Us>Update Tax Details for the purpose of e-Invoice issuance.
We understand the importance of online security and want to assure you that this message is indeed from MSIG and not a scam. We appreciate your vigilance and encourage you to update your details promptly to ensure a smooth transition to e-Invoicing.
If you have any queries, please contact our Customer Service Hotline: 1-800-88-MSIG (6744).
Thank you for your interest in MSIG and for sending us your application. We will review your application and shall contact you if you are shortlisted for an interview.
