Dear Policyholders and Business Partners,
In conjunction with New Year’s Eve, our KL Head Office and selected branches will be closed half day (PM) on 31 December 2024 (Tuesday). These offices will open as per the following operating hours:
| MSIG Head Office (KL) | : 8.30 a.m. to 12.30 p.m. |
| MSIG Penang, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Kota Kinabalu, Sandakan, Tawau, Kuching, Miri & Sibu branches | : 8.30 a.m. to 12.30 p.m |
Our offices will resume operation on 2 January 2025 (Thursday). During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.
Our MSIG Alor Setar, Sg. Petani, Kota Bharu, Batu Pahat, Kluang & Johor Bahru branches will remain open from 8.30 a.m. to 5.30 p.m. on 31 December 2024.
As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 2166 3080
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: 1-800-887-940
For business partners, kindly contact your Account Handlers for any business enquiries.
We would also like to take this opportunity to wish you a very Happy New Year 2025!
