MSIG Malaysia

Early Closure for Chinese New Year’s Eve 2025

14 Jan 2025 Announcements

Dear Policyholders and Business Partners,

In conjunction with Chinese New Year’s Eve, our KL Head Office and branches will be closed half day (PM) on 28 January 2025 (Tuesday). These offices will open as per the following operating hours:

  • MSIG Head Office (KL)

  • MSIG Alor Setar, Penang, Sg. Petani, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Sandakan, Tawau, Kuching, Miri & Sibu branches

Open on:

  • 28 January 2025 (Tuesday), 8.30 a.m. to 12.30 p.m.
Operations will resume on 31 January 2025 (Friday), 8.30 a.m. to 5.30 p.m.
  • MSIG Kota Bharu branch

Open on:

  • 28 January 2025 (Tuesday), 8.30 a.m. to 12.30 p.m.  

Operations will resume on 2 February 2025 (Sunday), 8.30 a.m. to 5.30 p.m.

During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.

As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.

MSIG Motor Assist: 1-300-880-833

MSIG Home Assist: 1-300-880-863

MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 2166 3080

MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: 1-800-887-940

For business partners, kindly contact your Account Handlers for any business enquiries.

We would also like to take this opportunity to wish you a Happy Chinese New Year 2025!