MSIG Malaysia

Build your career with us.

Working with MSIG
Our people are our most valuable resource. We maintain a climate of empowerment and open communication amongst employees and make every effort to provide on-going opportunities for personal development and fulfillment of career aspirations.

Work for the best
MSIG Insurance (Malaysia) Bhd is a member of the MSIG Group, one of Japan's leading general insurance companies. With branches and offices all over the Asia Pacific, Europe and North America, MSIG is poised to expand further and establish strong business bases in these regions including Malaysia, offering you opportunities for career advancement and development.

Workplace Culture & Values
At MSIG Malaysia, we encourage a holistic approach to career development. We do this by offering our people life-long career and job satisfaction, listening and attending to their needs, giving them a sense of fulfillment from their work and allowing them to exercise their talents and capabilities.

We also provide the opportunity to contribute towards the protection and improvement of the environment and to be a part of an organisation that has corporate social responsibilities towards the society in general. We strive to create office environments that are ideal for work and friendly to customers.

These promises we make are all part of MSIG Malaysia’s Employer Value Proposition.

MSIG Malaysia provides a work environment that:

  • Fosters continuous learning and provides opportunities to develop skills and competencies, for purposeful employee development and career paths.
  • Recognises efforts and provides optimum rewards and benefits.
  • Cultivates pride and engagement, demonstrating care and concern for employees.

 

Recognition & Rewards
We give our people the best possible start by providing them with classroom and on-the-job training, competitive staff terms and benefits and facilitating an opportunity to become professionally qualified in insurance. There are ample opportunities for good performing staff to be groomed for further development, even the chance to work and travel abroad.

Work Experience
If you have the relevant working experience or have just graduated in finance, accounting, IT, economics, and marketing or relevant business disciplines, and believe you have what it takes to be part of a dynamic team in a forward-looking organisation, you can apply below or write-in with your CV and copies of transcripts to:

 

Human Resource Department

MSIG Insurance (Malaysia) Bhd

Registration No. 197901002705 (46983-W)

Level 18, Menara Hap Seng 2, Plaza Hap Seng,

No.1, Jalan P. Ramlee,

50250 Kuala Lumpur

P.O. Box 11034, 50990 Kuala Lumpur, Malaysia.

myapplication@my.msig-asia.com

Please take notice that your application and the information provided therein may be processed and shared within MSIG Malaysia and/ or organizations related or associated with MS & AD Insurance Group (in and outside Malaysia). Applications are retained by us for a period of 1 year, thereafter they will be destroyed. By submitting the application, you have agreed to the above use of your information. To find out more about our Privacy Notice, please click below.

Vacancies
MSIG continually seeks those who are professional in their work, and committed to personal development and long-term career advancement. A conducive working environment with a competitive remuneration package awaits you.

Refine Search

Last updated 24 Mar 2023

  • Job description:
    • Office renovation, maintenance & cleanliness.
    • Office equipment / systems maintenance.
    • Company motor vehicle & petrol card management.
    • Security door access management.
    • Records management.
    • Security CCTV & alarm system management.
    • Office & residence tenancy maintenance.
    • Mailroom management.
    • Annual supplier assessment.
    • Process invoices/ bills for payment
  • Job requirement:
    • Minimum 3 years working experience in doing general administrative tasks.
    • Good organizational and time management skill.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
    • Responsible and dedicated to all incoming telephone enquiries / e-mails from customers, queries and complaints relating to the products and services, with the objective of resolving issues as timely, providing first excellent contact resolution.

  • Job requirement:
    • Degree / Diploma / STPM / SPM holders preferably in Insurance or Business Studies.
    • Good communication skills, written & spoken.
    • Good interpersonal and people management skills.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
  • Manager

    • Manage day-to-day operations, coordinate and manage subordinates, facilitate interdepartmental communication and allocate tasks and resources as needed.
    • Engage and work with Team Leaders who are charged with producing timely and high quality work. Provide guidance and support to other department when necessary.
    • Constant review of work processes, resolve discrepancies and make strategic recommendation for improvement in liaison with the AVP, Business Support & Policy Servicing.
    • Conduct continual analysis and evaluation of Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and implement corrective actions.

    Executive

    • Act on the cases from registration till case closed
    • Approve cases within Risk Acceptance Authority limit in line with the guidelines as set out in the Underwriting Manual
    • Entering and maintaining accurate information into system
  • Job requirement:
  • Manager

    • Degree holder or Professional qualification in Insurance.
    • More than 5 years’ experience in the insurance industry in an operational capacity.

    Executive

    • Degree Holder or Professional qualification in Insurance.
    • Minimum with 2 years insurance working experience.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
    • Attend to all manner of customers’ queries, purchase and renew of insurance.
    • Ensure all incoming calls are answered within the service level set by the Company.
    • To work as a team to reduce the call abandoned rate.
    • Ensure all reports are updated and completed in a timely manner.
    • Ensure all transactions are error-free especially for premium collection, premium calculation and quotations.
    • To attend to any other assignments assigned by the superior.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance or related disciplines.
    • 1-2 years working experience preferably in Customer Service.
    • Good communication skills, written & spoken.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
    • Articulate and document business requirement in liaison with business owners.
    • Work with OT developers to translate business requirement to technical design.
    • Troubleshoot and simulate system issues reported by users and recommend workaround solution.
    • Planning and co-ordination UAT on IT enhancements and other changes affecting IT / Digital applications.
  • Job requirement:
    • Degree holder preferably in Business or IT related discipline.
    • Minimum 2 years working experience preferably in projects relation to business IT solutions.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
    • Assess all aspect of technical underwriting, pricing & policy wordings review, survey requirement / risk improvements inclusive of Risk Referrals approval recommendation on all new and renewals for Fire class of insurances.
    • Assist in providing professional technical advices & superb service delivery, guidance and support to Business Units and Branch personnel in all aspects of fire underwriting management & operations.
  • Job requirement:
    • Degree holder in Actuarial Science / Insurance.
    • Detailed oriented with analytical skills.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
    • Experience in handling claims and high in technical competency in Fire and Engineering losses.
APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
  • Kick Start your Career with One of the Top General Insurance Company in Malaysia!

    The MSIG Graduate Trainee Program aims to attract and develop fresh graduates to join the insurance industry. Join us now to embark on an exciting career in Insurance on a full-time contractual position for 24 months. Upon successful completion of the program, you will be offered a position depending on available vacancies in MSIG offices.

    You will be guided by experienced insurance staffs throughout this program.

  • Job requirement:
  • Join us if you are a highly motivated individual who is looking for opportunity to learn and grow:

    • Fresh graduates with Bachelor Degree from any disciplines.
      • Including (but not limited to) Law, Engineering, Digital Media, Business Intelligence & Data Analytics, Marketing and other relevant fields.
    • Minimum CGPA of 3.0 or equivalent.
    • Good communication skills.
    • Positive attitude and willingness to learn.

     

    Your discovery journey with us:

    • Blended learning – Classroom & Online
    • Rotational training
    • Coaching / mentorship
    • Projects and assignments

    Closing Date: 15 March 2023 (Wednesday)

APPLY NOW
Attach File

* Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

PRIVACY NOTICE
  • Job description:
  • 1. Application Analyst / Senior Application Analyst (E-Commerce Application)

    • Responsible for the development and system integration of E-Commerce Applications solutions.

    2. Application Analyst / Senior Application Analyst (Communication & Premium Application)

    • Responsible for the development of Communication & Premium Application and any other applications as assigned.

    3. Application Analyst / Senior Application Analyst (Polisy/400)

    • Responsible for the development and system integration of Polisy/400 Application solutions.

    4. Application Analyst / Senior Application Analyst (Business Application)

    • Responsible for the development of Business Applications and any other applications as assigned.
  • Job requirement:
    • Diploma / Degree holder in computer-related disciplines.
    • Project and Vendor Management is an advantage.
    • Insurance exposure is an advantage.
    APPLY NOW
    Attach File

    * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

    PRIVACY NOTICE
    • Job description:
    • Assistant Manager

      • Develop audit planning deliverables, audit program and scope consistent with the department’s audit plan, Company’s business objectives and assessment of audit risk.
      • Timely update and review of the audit progress in the audit software TeamMate.
      • Coordinate entry meeting and exit meeting with the auditee and other team members.
      • Critically evaluate the relevant business functions, systems or transactions to identify key risks and controls.
      • Take initiative in developing the audit planning deliverables, audit program and scope consistent with the department’s audit plan, business objectives and assessment of audit risk.
      • Develop, maintain and enhance audit programs/ audit working papers.

      Executive / Senior Executive (IT Audit)

      • Ascertain compliance of other departments with company / departmental policies & procedures and any regulatory requirements.
      • Conduct IT audits, regulatory audit required by Bank Negara Malaysia (“BNM”) and ad-hoc assignments as per audit plan.
      • Plan the individual audit assignments as assigned.
      • Request and compile all relevant documents and information required for the audit / review exercise.
      • Document the draft audit findings after audit work performed.

      Executive

      • Demonstrates foundational knowledge of relevant insurance industry, accounting or operational principles while applying it to audit assignments.
      • Understands key controls and how they impact the business from an operational, accounting and/ or systems perspective.
      • Critically evaluate the relevant business functions, systems or transactions to identify key risks and controls.
      • Incorporate J-SOX analysis into audit approach, where appropriate.
      • Take initiative in developing the audit planning deliverables, audit program and scope consistent with the department’s audit plan, business objectives and assessment of audit risk.
      • Develop, maintain and enhance audit programs/ audit working papers.
      • Coordinate entry meeting and exit meeting with the auditee and other team members.
        • Job requirement:
        • Assistant Manager

          • Professional qualification, member of ACCA, CPA, CIA or its equivalent.
          • Bachelor’s degree or equivalent in accounting, actuarial, or finance.
          • Related working experience in internal or external auditing practices in a reputable company.

          Executive / Senior Executive (IT Audit)

          • A tertiary qualification, basic degree or professional qualification in Accountancy, Finance and IT or related discipline (e.g. holders of qualifications in Insurance).
          • Professional qualifications relevant to audit (i.e. ACCA / CIA / CIMA / MICPA / ICAEW / CIFP / CISA / CFE / CPA).
          • Related working experience in internal or external consulting practices.

          Executive

          • Professional qualification, member of ACCA, CPA, CIA or its equivalent (preferred);
          • Bachelor’s degree or equivalent in accounting or finance;
          • Related working experience in internal or external auditing practices.
        APPLY NOW
        Attach File

        * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

        PRIVACY NOTICE
        • Job description:
        • Job Description:

          • Intern in our Branding & Communications Department.
          • Assist to implement agreed Communication Plan and Content outreach – including newsletter, intranet, online (not limited to website and social media platforms).
          • Review Print Materials (such as brochures, letters, forms, templates) keeping the company’s objectives in mind including other Corporate Materials.
          • Corporate events – such as (but not limited to) Product / Service Launches, Business Unit functions and any other major corporate activities.
          • Assist in Company’s Corporate Social Responsibility (CSR) and Sustainability Programmes.
          • Job requirement:
            • Candidate must possess or currently pursuing a Bachelor's Degree in Mass Communications / Media Relations / Advertising / Digital Marketing or related disciplines.
            • 2 internship position for duration of 3 months.
            • Able to start from March 2023 onwards.
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
          • Application Specialist:

            • Maintain reliable core system, business / front-end applications, databases and associated infrastructure within agreed service levels.
            • Involvements in evaluation, deployment and management of current and future IT applications / databases across the organization.
            • Implement and maintain relevant operational controls to ensure reliability and efficiencies of computing databases.
            • Perform analysis and action related to the databases and applications.
            • Plan and conduct regular applications and database health check, housekeeping to ensure smooth operations.
            • Liaise with IT Systems team / 3rd party service providers and manage any related activities for a successful application / database commissioning or new project initiatives.
          • Job requirement:
            • Tertiary qualification or diploma in computer-related disciplines.
            • Minimum 3 years working experience in IT Applications, support or database environment and administrations.
            • Technical professional certification or experience in Insurance industry is an added advantage
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
            • Perform market research and development work of Liability insurances through analyzing market needs and formulate profitable and sellable products.
            • Assist to manage and strengthen department’s internal controls and ensure full compliance to the company’s policies and procedures, corporate governance and others related legal and regulatory.
            • Assist to manage and coordinate outside department’s resources, i.e. claims trends, loss ratio and relevant reports, work closely with Claims and Business Departments to combat adverse trends and for remedial actions.
          • Job requirement:
            • Degree holder with AMII or other relevant equivalent qualification.
            • Good knowledge in underwriting Liability and risk assessment.
            • Good market knowledge in Liability products.
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
            • Provide professional service to customer and business partners.
            • Grow and manage business portfolio within authorized limits and guidelines.
            • Develop business opportunities.
            • Develop close business relationship with intermediaries and customers.
          • Job requirement:
            • Diploma/ Degree holder preferably in insurance and Business Studies.
            • Minimum 1-2 years working experience in Marketing, preferably in General insurance industry.
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
            1. Provide a prompt and efficient claims service to claimants and intermediaries
            2. Assess, investigate and negotiate settlement of claims within personal authorisation limit provided by the Company.
          • Job requirement:
            1. Degree holder or relevant insurance qualifications.
            2. Minimum 2 years working experience.
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
            • Assess, investigate and negotiate settlement of within personal authorization limit provided by the Company.
            • Provide a prompt and efficient claims service to claimants and intermediaries.
            • To ensure a proper recording and retention of claims documents and correspondence.
            • Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
            • Pursue claims Subrogation and Co/RI recoveries.

          • Job requirement:
            • Degree or Professional qualification in AMII or ACII.
            • High in technical competencies and able to handle Miscellaneous claims.
          APPLY NOW
          Attach File

          * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

          PRIVACY NOTICE
          • Job description:
          • Manager (OD/TPPD)

            • Assist HOD and oversees the performance of the department staff and provide opportunities for their personal and professional development through effective guidance, coaching and counseling.
            • Oversee, supervise and process claims and recoveries.
            • Monitor status of outstanding claims and review them for quality claims settlement.
            • Assist HOD in regard to loss prevention activities and claims handling manual.
            • Provide feedback to Business Units on specific important issues on claims handling.
            • Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
            • Update claims data and record and prepare monthly statistics and report for effective monitoring of loss ratio and claims trend.
            • Provide professional suggestions and recommendations to superior in claims management issues.
            • Review work processes and provide creative ideas and professional views in improvement of claims guidelines and work processes.

            Executive (OD)

            • Assist to monitor, supervise and process claims and recoveries.
            • Monitor status of outstanding claims and review them for fair and reasonable claims settlement.
            • Assist Manager and AVP in regard to loss prevention activities and claims handling manual.

            In House Assessor

            • Implement the department’s action plans and perform effective monitoring of its activities to achieve the department’s target and budget or measurable targets with cost efficiency.
            • Collect and compile market data from time to time and provide adequate information to superior for analysis work.
            • Implement department’s effective internal control and efficient work processes for full compliance with all internal and external policies, procedures and regulatory requirements, minimize all possible risk, cost efficiency and high quality of services.
            • Demonstrate required skills and knowledge to perform job, completes assignments with minimum guidance and directions continue to enhance and upgrade knowledge and skills.
            • Provide position and fill support to all companies’ activities and encourage and influence subordinates in creating the desired office culture as decided by the top management.
            • Job requirement:
            • Manager / Executive

              • Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
              • 1- 3 years working experience.

              In House Assessor

              • Preferably Certificate / Diploma in Automotive Engineering.
              • At least one year experience in claims.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • Assess, investigate and negotiate settlement of Third Part Bodily Injury (TPBI) motor claims within personal authorization limit provided by the Company.
              • Appointment of panel solicitors and adjusters in handling of TPBI motor claims whenever appropriate.
              • Provide a prompt and efficient claims service to claimants and intermediaries.
              • Monitor the efficiency of our Service Provider to support MSIG’s Service standard.
              • To ensure a proper recording and retention of claims documents and correspondence.
              • Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
              • Pursue Company & RI recoveries.
            • Job requirement:
              • Diploma / Degree holder in Insurance or related qualifications.
              • Minimum 1-2 years working experience.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company’s cost effectiveness.
              • Ensure claims reserves are maintained appropriately and adequately provided at all times.
              • Establish customer focused culture with prompt and efficient claims services to claimants and intermediaries.
              • Monitor the performance and services of all Loss Adjusters and Solicitors

            • Job requirement:
              • Degree in Law.
              • 3-5 years experience in Non-Motor Liability Claims.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • Assess, investigate and negotiate settlement of claims within personal authorisation limit provided by the Company.
              • Provide a prompt and efficient claims service to claimants and intermediaries.
              • Monitor the efficiency of our Service Provider to support MSIG’s Service standard.
              • To ensure a proper recording and retention of claims documents and correspondence.
              • Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
              • Pursue claims Subrogation and Co/RI recoveries.
            • Job requirement:
              • Degree holder.
              • Preferably 2 years working experience.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • To assist the Actuarial Department in their day-to-day operations.
              • To perform any ad-hoc actuarial work as required.
            • Job requirement:
              • Able to start in April 2023.
              • Must currently be pursuing a  degree in Actuarial Science, Statistics, Data Science or other related field.
              • Must possess a good positive attitude and be willing to learn new things.
              • Able to work independently.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
            • Assist in pricing and performing portfolio analysis and monitoring, supporting management and business operations in accordance with relevant regulatory requirements and actuarial standards.

            • Job requirement:
              • A degree in actuarial science or related field.
              • Good exam progression with either the Casualty Actuarial Society (USA) / Institute of Actuaries (UK) / Institute of Actuaries of Australia (Australia).
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • Assist to develop and manage al product marketing activities which include market research, new / enhanced product / service development, training / presentation of new / enhanced prodcuts and services.
              • Assist to follow up and work with respective managers to develop and promote products in alignment to business strategies, IT and underwriting policies.
              • Assist to develop and promote products in alignment to business strategies, IT and underwriting policies.
              • Analysis of product differentials and competitive advantages between MSIG Malaysia, Regional and Industry / Competitor Pratices.
            • Job requirement:
              • Degree holder in Insurance.
              • Minimum 1-2 years working experience in general insurance operations.
            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE
            • Job description:
              • To conduct risk survey and evaluation on technical aspects for pre-underwriting and risk identification including loss control and investigative reports and recommendation.
            • Job requirement:
              • Working experience in insurance industry or/and background / experience as loss adjuster will be advantage.

            APPLY NOW
            Attach File

            * Less than 3MB with the following extension *doc, docx, pdf, txt, rtf.

            PRIVACY NOTICE