MSIG Malaysia

Build your career with us.

Working with MSIG
Our people are our most valuable resource. We maintain a climate of empowerment and open communication amongst employees and make every effort to provide on-going opportunities for personal development and fulfillment of career aspirations.

Work for the best
MSIG Insurance (Malaysia) Bhd is a member of the MSIG Group, one of Japan's leading general insurance companies. With branches and offices all over the Asia Pacific, Europe and North America, MSIG is poised to expand further and establish strong business bases in these regions including Malaysia, offering you opportunities for career advancement and development.

Workplace Culture & Values
At MSIG Malaysia, we encourage a holistic approach to career development. We do this by offering our people life-long career and job satisfaction, listening and attending to their needs, giving them a sense of fulfillment from their work and allowing them to exercise their talents and capabilities.

We also provide the opportunity to contribute towards the protection and improvement of the environment and to be a part of an organisation that has corporate social responsibilities towards the society in general. We strive to create office environments that are ideal for work and friendly to customers.

These promises we make are all part of MSIG Malaysia’s Employer Value Proposition.

MSIG Malaysia provides a work environment that:

  • Fosters continuous learning and provides opportunities to develop skills and competencies, for purposeful employee development and career paths.
  • Recognises efforts and provides optimum rewards and benefits.
  • Cultivates pride and engagement, demonstrating care and concern for employees.

 

Recognition & Rewards
We give our people the best possible start by providing them with classroom and on-the-job training, competitive staff terms and benefits and facilitating an opportunity to become professionally qualified in insurance. There are ample opportunities for good performing staff to be groomed for further development, even the chance to work and travel abroad.

Work Experience
If you have the relevant working experience or have just graduated in finance, accounting, IT, economics, and marketing or relevant business disciplines, and believe you have what it takes to be part of a dynamic team in a forward-looking organisation, you can apply below or write-in with your CV and copies of transcripts to:

 

Human Resource Department

MSIG Insurance (Malaysia) Bhd

Registration No. 197901002705 (46983-W)

Level 18, Menara Hap Seng 2, Plaza Hap Seng,

No.1, Jalan P. Ramlee,

50250 Kuala Lumpur

P.O. Box 11034, 50990 Kuala Lumpur, Malaysia.

myapplication@my.msig-asia.com

Please take notice that your application and the information provided therein may be processed and shared within MSIG Malaysia and/ or organizations related or associated with MS & AD Insurance Group (in and outside Malaysia). Applications are retained by us for a period of 1 year, thereafter they will be destroyed. By submitting the application, you have agreed to the above use of your information. To find out more about our Privacy Notice, please click below.

Vacancies
MSIG continually seeks those who are professional in their work, and committed to personal development and long-term career advancement. A conducive working environment with a competitive remuneration package awaits you.

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Last updated 12 Jul 2021

  • Job description:
    • Supervise overall general office administration activities that cover office maintenance, office equipment maintenance, office security, fleet management, mailroom management, records management and facilities management.
    • Administer office and residential tenancy.
    • Develop business partnering relationship with vendors / contractors / service provider.
    • Assist superior in departmental yearly budget.
    • Develop, guide and train subordinates.
  • Job requirement:
    • Diploma / Degree holder preferably in Office Administration or related disciplines.
    • Minimum 5 years working experience with wide scope of knowledge in general office administration.
    • Good communication and negotiation skills.
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  • Job description:
    • Responsible and dedicated to all incoming telephone enquiries / e-mails from customers, queries and complaints relating to the products and services, with the objective of resolving issues as timely, providing first excellent contact resolution.

  • Job requirement:
    • Degree / Diploma / STPM / SPM holders preferably in Insurance or Business Studies.
    • Good communication skills, written & spoken.
    • Good interpersonal and people management skills.
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  • Job description:
    • Assist to implement agreed Communication Plan and Content outreach, including newsletter, intranet, website and social media platforms.
    • Develop and review print materials.
    • Assist to implement Business Continuity Plan (BCP) activities for the year and support for crisis communication.
    • Procurement activities for corporate gifts, stock control and expenses monitoring.
  • Job requirement:
    • Degree in Mass Communication, Media Relations, Advertising or related disciplines.
    • Minimum 2 years working experience preferably in communication / insurance industry.
    • Strong customer service focus.
    • Strong written and spoken English.
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  • Job description:
    • Attend to all manner of customers’ queries, purchase and renew of insurance.
    • Ensure all incoming calls are answered within the service level set by the Company.
    • To work as a team to reduce the call abandoned rate.
    • Ensure all reports are updated and completed in a timely manner.
    • Ensure all transactions are error-free especially for premium collection, premium calculation and quotations.
    • To attend to any other assignments assigned by the superior.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance or related disciplines.
    • 1-2 years working experience preferably in Customer Service.
    • Good communication skills, written & spoken.
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  • Job description:
    • Articulate and document business requirement in liaison with business owners.
    • Work with OT developers to translate business requirement to technical design.
    • Troubleshoot and simulate system issues reported by users and recommend workaround solution.
    • Planning and co-ordination UAT on IT enhancements and other changes affecting IT / Digital applications.
  • Job requirement:
    • Degree holder preferably in Business or IT related discipline.
    • Minimum 2 years working experience preferably in projects relation to business IT solutions.
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  • Job description:
  • Risk Profiling

    • Assist to manage the Company Risk Profile and Departmental Risk Register update.
    • Assist to compile and report the Department Risk Register as well as follow up on risk mitigating actions.
    • Assist to monitor and report KRI / KCI.

    ORION Reporting

    • Assist to manage ad-hoc BNM ORION Reporting in Loss Event Database.
    • Assist to manage periodic BNM ORION Reporting in KRI.

    Risk Management Independent Assessment (RMIA)

    • Assist to perform Risk Management Independent Assessment in key risk areas.

    Climate Risk Management

    • Assist to facilitate climate risk management developments.
    • Assist to coordinate and perform quarterly climate risk assessment.
    • Assist to perform research and provide updates to the Climate Change Taskforce (CCT).

    Others

    • Assist to facilitate internal controls development / set-up across the organization in line with BNM Operational Risk Policy Document.
    • Assist in Risk Management-related Policy / Manual Review and Update.
    • Assist to coordinate and perform risk assessment on outsourcing activities.
    • Perform other functions and duties as required by superior from time to time.
  • Job requirement:
    • Degree Holder or professional qualification in Risk Management, Actuarial, Accounting, Finance or Economics.
    • At least 2 years working experience, preferably in risk management or audit related fields with financial service industry.
    • Knowledge and experience in bank / insurance industry is an advantage.
    • Effective communication skills, both written and verbal.
    • Good interpersonal and people management skills.
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  • Job description:
    • Prepare debtor and creditor reports for reporting and credit control.
    • Assist in collection and settlement of coinsurance and reinsurance balances.
    • Assist in effective credit control management to imporve debtor position and minimise bad debts write-off and improvement of debtors.
  • Job requirement:
    • Degree in Financial Mathematics
    • Fair communication skills and command of English – written and spoken.
    • Good interpersonal skills.
    • Familiar with Microsoft Excel, Microsofft Word and P400.
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  • Job description:
    • Assess all aspect of technical underwriting, pricing & policy wordings review, survey requirement / risk improvements inclusive of Risk Referrals approval recommendation on all new and renewals for Fire class of insurances.
    • Assist in providing professional technical advices & superb service delivery, guidance and support to Business Units and Branch personnel in all aspects of fire underwriting management & operations.
  • Job requirement:
    • Degree holder in Actuarial Science / Insurance.
    • Detailed oriented with analytical skills.
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  • Job description:
  • Executive

    • Responsible to ensure that all legitimate claims are settled promptly and fairly.
    • Ensure claims reserves are maintained approriately and adequately provided at all times.

    Assistant Manager

    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
  • Executive

    • Minimum 1-2 years working experience.

    Manager

    • Experience in handling claims and high in technical competency in Fire and Engineering losses.
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  • Job description:
    • Accountable for company's payroll for Head Office and Branches timely and accurately which include payroll costing & reports and company's payroll database.

  • Job requirement:
    • Degree holder preferably in Human Resource or related disciplines.
    • Minimum 2-3 years of working experience in Human Resource preferably with big and medium size company.
    • Preferably with knowledge in handling BOSS. Net payroll system.

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PRIVACY NOTICE
  • Job description:
  • Application Analyst / Senior Application Analyst (E-Commerce Application)

    • Responsible for development and system integration of E-Commerce Applications solutions.

    Application Analyst / Senior Application Analyst (Business Application) - BI

    • Responsible for development and system integration of Business Applications solutions.

    Application Analyst / Senior Application Analyst (Polisy/400)

    • Responsible for development and system integration of Polisy/400 Application solutions.

    Senior Support Analyst

    • Ensure IT Helpdesk logs and other system support in relations to systems related issues are resolved.
    • Application and System support / user acceptance testing and report / data extraction adn post implementation.
    • Conduct feasibility studies and business / functional analysis when required.

    Application and Database Support

    • Technical support for Web Serviceand application system.
    • Administration support for databasem middleware and server application.
  • Job requirement:
  • Application Analyst / Senior Application Analyst (E-Commerce Application)

    • Diploma / Degree holder in computer-related disciplines.
    • Minimum 1 year working experience in development.
    • Project and Vendor Management is an advantage.
    • Insuance exposure is an advantage.

    Application Analyst / Senior Application Analyst (Business Application)

    • Diploma / Degree holder in computer-related disciplines.
    • Minimum 1 year working experience in development.
    • Project and Vendor Management is an advantage.
    • Insuance exposure is an advantage.

    Application Analyst / Senior Application Analyst (Polisy/400)

    • Diploma  / Degree in computer-related disciplines.
    • Minimum 2 years working experience in development.
    • Project and Vendor Management is an advantage.

    Senior Support Analyst

    • Diploma / Degree in computer-related disciplines.
    • Preferably 3-5 years relevant experience in insurance application support.
    • Insurance operational exposure is an advantage.

    Applications and Database Support (Senior Executive)

    • Diploma or Degree in computer-related disciplines.
    • Minium 8 years working experience in system support, server administration and database administrations.
    • Experience in financial industry.
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  • Job description:
    • Planning, organizing and managing the operational, finance, technical insurance and information system audit activities.
    • Assure audit planning, audit performance, reporting and follow-up in own areas of attention, including new projects under development.
    • Provide audit advisory services.
  • Job requirement:
    • Degree holder / professional qualification in Accounting or Certified Internal Auditor.
    • Minimum 1 year related working experience for Executive position.
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  • Job description:
    • Oversees and process claims for effectiveness of the claims management.
    • Monitor status of outstanding claims.
    • Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
  • Job requirement:
    • Degree holder with relevant working experience.
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PRIVACY NOTICE
  • Job description:
    • Assist superior to develop Marine business according to business strategies and plans.
    • Assist superior to provide the technical support and guidance to Business Units relating to Marine Underwriting matters.
    • Assist superior to carry out responsibilities as respective Business Owner to IT. i.e. performing UAT for P400/BMS system enhancement as and when required.
    • Providing technical backup / mapping of Marine Open Covers to GenLink / GenLink Cargo/ BMS system.
    • Conduct underwriting review of Business Units according to schedule.
    • Assist superior on maintenance of service quality objective and compliance of internal control.
    • Monitoring and preparing the quarterly report on outstanding Marine Certificates.
    • Preparing Marine Reports and other Regulatory related reports.
    • Update the Claims Setting and Survey Agents in P400 system as and when required and provide the listing to Business Unit on quarterly basis.
    • Assist superior on Trade Credit Insurance and related activities.
    • All other matters as and when requested by the superior.
  • Job requirement:
    • Degree / Diploma holder preferably in Business, Insurance or related disciplines.
    • Good communication skills, written and spoken.
    • Good interpersonal skills.
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  • Job description:
    • Provide professional service to customer and business partners.
    • Grow and manage business portfolio within authorized limits and guidelines.
    • Develop business opportunities.
    • Develop close business relationship with intermediaries and customers.
  • Job requirement:
    • Diploma/ Degree holder preferably in insurance and Business Studies.
    • Minimum 1-2 years working experience in Marketing, preferably in General insurance industry.
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  • Job description:
  • Executive

    • Assess, investigate and negotiate settlement of within personal authorization limit provided by the Company.
    • Provide a prompt and efficient claims service to claimants and intermediaries.
    • To ensure a proper recording and retention of claims documents and correspondence.
    • Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
    • Pursue claims Subrogation and Co/RI recoveries.

    Manager

    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company cost effectiveness.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.
    • Ensure compliance of Customer Service Standards adopted by the Company.
  • Job requirement:
  • Executive

    • Degree or Professional qualification in AMII or ACII.
    • High in technical competencies and able to handle Miscellaneous claims.

    Manager

    • Managerial skills and high in technical competency in handling miscellaneous claims.
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  • Job description:
  • Manager (OD/TPPD)

    • Oversee, supervise and process claims and recoveries.

  • Job requirement:
    • Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
    • Minimum 3 years working experience.
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PRIVACY NOTICE
  • Job description:
    • Assess, investigate and negotiate settlement of within personal authorization limit provided by the Company.
    • Provide a prompt and efficient claims service to claimants and intermediaries.
    • To ensure a proper recording and retention of claims documents and correspondence.
    • Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
    • Pursue claims Subrogation and Co/RI recoveries.

  • Job requirement:
    • Degree in Law.
    • Preferably 2 years experience in Non-Motor Liability Claims.
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PRIVACY NOTICE
  • Job description:
    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company's cost effectiveness.
    • Ensure claim reserves are maintained appropriately and adequately provided at all times.
  • Job requirement:
    • Degree holder in Insurance.
    • Preferably 2 years experience.
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  • Job description:
    • Assist in pricing and performing portfolio analysis and monitoring, supporting management and business operations in accordance with relevant regulatory requirements and actuarial standards.
  • Job requirement:
    • A degree in actuarial science or related field.
    • Good exam progression with either the Society of Actuaries (USA) / Casualty Actuarial Society (USA) / Institute of Actuaries (UK) / Institute of Actuaries of Australia (Australia).
    • Good analytical and problem solving skills.
    • Strong attention to detail.
    • Willing and quick to learn new ideas, skills and knowledge.
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  • Job description:
    • Assist to develop and manage al product marketing activities which include market research, new / enhanced product / service development, training / presentation of new / enhanced prodcuts and services.
    • Assist to follow up and work with respective managers to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Assist to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Analysis of product differentials and competitive advantages between MSIG Malaysia, Regional and Industry / Competitor Pratices.
  • Job requirement:
    • Degree holder in Insurance.
    • Minimum 1-2 years working experience in general insurance operations.
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