Careers

• Assist in formulating efficient claims policies and procedures supportive to the company’s operation.
• Manage claims savings without compromising report quality.
• Ensure smooth and timely implementation of Claims/RI projects and initiatives.
• Reinforce a customer-focused culture and enhance internal control in claims management.
• Promote cross-functional synergies for better customer experience and marketing actions.
• Provide guidance in technical data analysis for optimal performance.

• Degree holder.
• Insurance qualification is an added advantage.
• Experience in claims handling or in general insurance is an added advantage.
• Familiar with Claims eSystem (CMS), Polisy400 system and other general insurance core system is a strong added advantage.
• Good communication skills, written and spoken.
• Good negotiation skills.
• Good analytical and conceptualization skill.

• To provide essential administrative support to Personal Lines claims department.
• Responsible for handling a variety of administrative tasks, maintaining accurate records, communicating with clients and service providers, and supporting the claims team in delivering good customer service to the customers.

• Diploma or Degree holder.
• Experience in an administrative role, preferably in the insurance or claims industry.
• Good in communication and interpersonal skills, both verbal and written.
• Ability to work independently with minimal supervision.
• Proficiency with computers, particularly Microsoft Office applications.

• Oversees and process claims for effectiveness of the claims management.
• Monitor status of outstanding claims.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.

• Degree holder with relevant working experience.
• Fresh graduate are welcome to apply.

1. Provide a prompt and efficient claims service to claimants and intermediaries
2. Assess, investigate and negotiate settlement of claims within personal authorization limit provided by the Company.

1. Degree holder or relevant insurance qualifications.
2. Minimum 2 years working experience.

• Assess, investigate and negotiate settlement of within personal authorization limit provided by the Company.
• Provide a prompt and efficient claims service to claimants and intermediaries.
• To ensure a proper recording and retention of claims documents and correspondence.
• Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
• Pursue claims Subrogation and Co/RI recoveries.

• Degree or Professional qualification in AMII or ACII.
• High in technical competencies and able to handle Miscellaneous claims.

Manager (OD/TPPD)

• Assist HOD and oversees the performance of the department staff and provide opportunities for their personal and professional development through effective guidance, coaching and counseling.
• Oversee, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for quality claims settlement.
• Assist HOD in regard to loss prevention activities and claims handling manual.
• Provide feedback to Business Units on specific important issues on claims handling.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
• Update claims data and record and prepare monthly statistics and report for effective monitoring of loss ratio and claims trend.
• Provide professional suggestions and recommendations to superior in claims management issues.
• Review work processes and provide creative ideas and professional views in improvement of claims guidelines and work processes.

Executive (OD)

• Assist to monitor, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for fair and reasonable claims settlement.
• Assist Manager and AVP in regard to loss prevention activities and claims handling manual.

Executive (TPPD)

• Assist Manager and AVP and oversees the performance of the junior staff in the department  and provide opportunities for their personal and professional development through effective guidance, coaching and counseling.
• Assist to monitor, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for fair and reasonable claims settlement.

Manager / Executive

• Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
• 1- 3 years working experience.

• Responsible to ensure that all legitimate claims are settled promptly and fairly and within company’s cost effectiveness.
• Ensure claims reserves are maintained appropriately and adequately provided at all times.
• Establish customer focused culture with prompt and efficient claims services to claimants and intermediaries.
• Monitor the performance and services of all Loss Adjusters and Solicitors

• Degree in Law.
• 1-2 years experience in Non-Motor Liability Claims. Fresh graduates are welcome to apply.

• Assess, investigate and negotiate settlement of claims within personal authorization limit provided by the Company.
• Provide a prompt and efficient claims service to claimants and intermediaries.
• Monitor the efficiency of our Service Provider to support MSIG’s Service standard.
• To ensure a proper recording and retention of claims documents and correspondence.
• Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
• Pursue claims Subrogation and Co/RI recoveries.

• Degree holder.
• Preferably 2 years working experience.