Careers

• Ensure all claims are settled promptly.
• To liaise with underwriters and business units on policy and claim matters.

• Experience in handling claims and high in technical competency in Fire and Engineering losses.

1. Provide a prompt and efficient claims service to claimants and intermediaries
2. Assess, investigate and negotiate settlement of claims within personal authorisation limit provided by the Company.

1. Degree holder or relevant insurance qualifications.
2. Minimum 2 years working experience.

• Assess, investigate and negotiate settlement of within personal authorization limit provided by the Company.
• Provide a prompt and efficient claims service to claimants and intermediaries.
• To ensure a proper recording and retention of claims documents and correspondence.
• Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
• Pursue claims Subrogation and Co/RI recoveries.

• Degree or Professional qualification in AMII or ACII.
• High in technical competencies and able to handle Miscellaneous claims.

Manager (OD/TPPD)

• Assist HOD and oversees the performance of the department staff and provide opportunities for their personal and professional development through effective guidance, coaching and counseling.
• Oversee, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for quality claims settlement.
• Assist HOD in regard to loss prevention activities and claims handling manual.
• Provide feedback to Business Units on specific important issues on claims handling.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
• Update claims data and record and prepare monthly statistics and report for effective monitoring of loss ratio and claims trend.
• Provide professional suggestions and recommendations to superior in claims management issues.
• Review work processes and provide creative ideas and professional views in improvement of claims guidelines and work processes.

Executive (OD)

• Assist to monitor, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for fair and reasonable claims settlement.
• Assist Manager and AVP in regard to loss prevention activities and claims handling manual.

In House Assessor

• Implement the department’s action plans and perform effective monitoring of its activities to achieve the department’s target and budget or measurable targets with cost efficiency.
• Collect and compile market data from time to time and provide adequate information to superior for analysis work.
• Implement department’s effective internal control and efficient work processes for full compliance with all internal and external policies, procedures and regulatory requirements, minimize all possible risk, cost efficiency and high quality of services.
• Demonstrate required skills and knowledge to perform job, completes assignments with minimum guidance and directions continue to enhance and upgrade knowledge and skills.
• Provide position and fill support to all companies’ activities and encourage and influence subordinates in creating the desired office culture as decided by the top management.

Manager / Executive

• Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
• 1- 3 years working experience.

In House Assessor

• Preferably Certificate / Diploma in Automotive Engineering.
• At least one year experience in claims.

• Assess, investigate and negotiate settlement of Third Part Bodily Injury (TPBI) motor claims within personal authorization limit provided by the Company.
• Appointment of panel solicitors and adjusters in handling of TPBI motor claims whenever appropriate.
• Provide a prompt and efficient claims service to claimants and intermediaries.
• Monitor the efficiency of our Service Provider to support MSIG’s Service standard.
• To ensure a proper recording and retention of claims documents and correspondence.
• Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
• Pursue Company & RI recoveries.

• Diploma / Degree holder in Insurance or related qualifications.
• Minimum 1-2 years working experience.

• Responsible to ensure that all legitimate claims are settled promptly and fairly and within company’s cost effectiveness.
• Ensure claims reserves are maintained appropriately and adequately provided at all times.
• Establish customer focused culture with prompt and efficient claims services to claimants and intermediaries.
• Monitor the performance and services of all Loss Adjusters and Solicitors

• Degree in Law.
• 3-5 years experience in Non-Motor Liability Claims.

• Assess, investigate and negotiate settlement of claims within personal authorisation limit provided by the Company.
• Provide a prompt and efficient claims service to claimants and intermediaries.
• Monitor the efficiency of our Service Provider to support MSIG’s Service standard.
• To ensure a proper recording and retention of claims documents and correspondence.
• Periodic update and review status of claims reserves to ensure company’s interest are properly preserved.
• Pursue claims Subrogation and Co/RI recoveries.

• Degree holder.
• Preferably 2 years working experience.