MSIG Tenang Hospital Income Insurance is a product that pays a daily allowance for the number of days you are hospitalised due to accidental bodily injury or COVID-19 infection, subject to policy terms and conditions.

This product is available to all Malaysians between 18 to 69 years of age at the date of first enrolment and may be renewed up to the maximum age of 80 years. 

This policy covers: 

Notes:  

• Only 1 incident is payable at any 1 time for the same hospitalisation period.
• Highest compensation benefit for bodily injury or COVID-19 is payable if you are hospitalised for both conditions in the same hospitalisation period.
• Policy is arranged on an annually renewable basis and premium will be adjusted periodically to reflect both our experience and your medical history.
• Changes to benefits and premium revisions can only be made on renewal or at the policy anniversary upon 30 days' written notice by the Company.

Duration of cover is for 1 year. It may be renewed on each anniversary of the policy inception date by payment of the premium determined by the Company at the time of renewal. 
Please refer to the Policy Document for detailed information about Tenang Hospital Income Insurance Schedule of Benefits. 

The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my). 

The total premium that you have to pay is as follows and it may vary depending on the underwriting requirements of the Company. 

You are obligated to pay any applicable taxes (which include but not limited to service tax and stamp duty) imposed by the Malaysian tax authorities in relation to your policy. 

Kindly note that the stamp duty payment for annual premium not exceeding RM150 is exempted until 31/12/2025. However, RM10 stamp duty shall be payable starting from 1/1/2026. 

• Importance of Disclosure – You must take reasonable care not to misrepresent when answering questions in the proposal form or in any request made by MSIG Insurance (Malaysia) Bhd (“Company”) and check the information you have provided is complete and accurate.  You should also disclose all relevant information which may influence the Company in the acceptance of this insurance, decide the terms and the premium you will pay. If you do not take reasonable care and the information provided by you is incomplete or inaccurate, this may affect your claim. Your responsibility to provide complete and accurate information when requested by the Company shall continue until the time of you entering into, making changes to or renewing your insurance.
• Cash Before Cover - This insurance shall not be effective unless the premium due has been paid and received by the Company.
• Free-look Period – If you wish to cancel your policy within 15 days from the date of receipt of the policy and you have not made a claim, the Company shall refund the entire premium you initially paid.
• Cancellation – You may cancel your policy at any time by notifying us in writing via email or letter. The refund of premium is based on pro-rate basis subject to us retaining the minimum premium for cancellation of policy after the 15-day free-look period. The Company may cancel your policy or any benefits by sending 7 days’ notice by recorded delivery letter or registered letter to your last known address. The refund of premium will be on pro-rate basis. In any event, the refund of premium will depend on how long the cover has been in force and provided no claim has been made during the current period of insurance.  
• Grace Period – A grace period of 30 days from the expiry date of your policy is available for the renewal of your policy. The Company shall remain liable for any claim incurred during the grace period if the premium has been paid during the grace period. If the premium is not paid by the end of the grace period, your policy shall be deemed as terminated at the expiry date of your policy.
• Notice of Claim – Please provide a written notice to us with full details within 30 days of any bodily injury or hospitalisation which may result in a claim under this policy. You may contact any MSIG 24-Hour Customer Service Hotline, any MSIG Branch or your Insurance Adviser for claim purpose. Submit the completed claim form to us together with all relevant documents either by mail, email or walk in to our office as soon as possible.

Note: This list is non-exhaustive. Please refer to the Policy Document for the full list of terms and conditions under this policy. 

Nomination is important to ensure that your loved ones will receive the protection as intended by you and that policy moneys may be paid out by insurers without any delay.  Where no nomination is made, the policy moneys will be paid out to your lawful executor (if you have made a Will) or your lawful administrator (if no Will has been made) – this process will take a while.

*If there is no lawful executor or administrator, then the policy moneys will be paid out to the rightful persons in accordance with applicable distribution laws.

You can nominate any individual(s) you want.  HOWEVER, not all nominees will receive the policy moneys beneficially or for their own use.  Depending on your marital status and who you nominate, nominations may produce unexpected results for the nominee(s).  Likewise, nominations by a Muslim policy owner and non-Muslim policy owner will have different consequences.

How so?

Nominations made by a non-Muslim policy owner will create either (i) a trust policy in favour of the nominee(s) or (ii) a non-trust policy.

To ensure that your nominee(s) receive the policy moneys as intended, you need to ensure that a trust policy is created in favour of your nominee(s).

Trust policy will be created:

(a)   if the nominee is your spouse or child; or

(b)  if the nominee is your parent (provided that there is no living spouse or child at the time you make the nomination).

In such as case, you are creating a non-trust policy.  Here, your nominee will only receive the policy moneys as executor and distribute the policy moneys in accordance with your Will or where there is no Will, in accordance with applicable distribution laws.  If you intend for these nominee(s) to receive the policy moneys beneficially and not as executor, you will need to assign the policy benefits to them.

In brief, if you nominate people other than your spouse, children or parents, make sure to assign the policy benefits to them to ensure that they receive the policy moneys for their own use.  Please contact MSIG if you require more information on this.

Nominee(s) irrespective of the relationship with the policy owner can only receive the policy moneys as executor and the policy moneys must be distributed in accordance with Islamic laws.