Welcome to MSIG Malaysia!

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Notes

MSIG Insurance (Malaysia) Bhd is a member of PIDM. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my).

Key benefits

Limb Shortening

Covers shortening of arms and/or legs resulting from an accident.

Accidental Death and/or Permanent Disablement

Covers death and/or permanent disablement resulting from accidents that occur anywhere in the world.

Medical Expenses

Covers medical and hospital expenses incurred per person in respect of any one accident.

Major Burns Benefit

Covers third degree burns resulting from an accident upon certification by a registered medical practitioner.

Funeral And Cremation Expenses

Reimbursement up to RM2,000 per person as a result of accidental death.

Coverage

Read the product disclosure sheet and general terms and conditions before taking out this insurance. View downloads

Plans

RECOMMENDED

Plan 1

Starting from RM54.00/yr
Benefits
Max RM

Accidental death and/or permanent disablement

20,000

Limb shortening

Percentage of sum insured as specified in the schedule of disablement benefits

Coma

20,000

Major burns benefit

10,000

Medical expenses

1,000

Funeral and cremation expenses

2,000

Bereavement allowance

500

Ambulance fees

500

Hospital income (per day up to 60 days)

50

Facial or dental cosmetic surgery

1,000


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Plan 2

Starting from RM108.00/yr
Benefits
Max RM

Accidental death and/or permanent disablement

50,000

Limb shortening

Percentage of sum insured as specified in the schedule of disablement benefits

Coma

50,000

Major burns benefit

25,000

Medical expenses

1,250

Funeral and cremation expenses

2,000

Bereavement allowance

500

Ambulance fees

500

Hospital income (per day up to 60 days)

50

Facial or dental cosmetic surgery

1,000


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Plan 3

Starting from RM140.40/yr
Benefits
Max RM

Accidental death and/or permanent disablement

70,000

Limb shortening

Percentage of sum insured as specified in the schedule of disablement benefits

Coma

70,000

Major burns benefit

35,000

Medical expenses

1,500

Funeral and cremation expenses

2,000

Bereavement allowance

500

Ambulance fees

500

Hospital income (per day up to 60 days)

50

Facial or dental cosmetic surgery

1,000


View more View less

Frequently asked questions

Who is eligible to apply?

All Malaysians, Permanent Residents, Work Permit/Employment Pass Holders or otherwise legally employed in Malaysia between 18 to 75 years of age at the date of first enrolment may apply and renew up to the maximum age of 100 years.

What is the definition for Coma?

Coma shall mean a profound state of unconsciousness for at least 1 year which resulted directly and independently from all other causes from a covered accident. Coma does not mean any state of unconsciousness intentionally induced during the course of treatment of a covered injury.

What is the definition for Third Degree Burns?

Third Degree Burns is defined herein as the full thickness of skin destruction of at least 27% of the total body surface area.

If I already have other personal accident policy, will I be entitled for the similar benefits under this policy in the event of an Accidental Death or Permanent Disablement?

Yes, you will be paid on top of your other personal accident policies in the event of an Accidental Death or Permanent Disablement.

How do I lodge a complaint if I am unhappy with the product or services?

If you have a complaint about our products or services, or you are not satisfied with the rejection or offer for any settlement of a claim, you should first try to resolve the complaint with our Customer Service Centre.

MSIG Customer Service
Address

Customer Service Department, MSIG Insurance (Malaysia) Bhd, Level 15, Menara Hap Seng 2, Plaza Hap Seng, No. 1, Jalan P. Ramlee, 50250 Kuala Lumpur

Telephone 1-800-88-6744
Facsimile 03-2026 8086
Email msig_online@my.msig-asia.com
Website www.msig.com.my

If you are still not satisfied with the decision, you can refer either to the Customer Services Bureau of Bank Negara Malaysia or Financial Markets Ombudsman Service (FMOS), free of charge.

Address

Bank Negara Malaysia (BNM) Link
4th Floor, Podium Bangunan AICB

No.10, Jalan Dato' Onn, 50480 Kuala Lumpur

Telephone 1-300-88-5465 or +603 2174 1717
Facsimile 03-2174 1515
Email bnmtelelink@bnm.gov.my
Website www.bnm.gov.my

Financial Markets Ombudsman Service (FMOS) (Formerly known as Ombudsman for Financial Services)

Address Level 14, Main Block, Menara Takaful Malaysia
No.4, Jalan Sultan Sulaiman
50000 Kuala Lumpur
Telephone 03-2272 2811
Facsimile 03-2272 1577
Email enquiry@ofs.org.my
Website www.ofs.org.my

Downloads

MSIG ABC Personal Accident Insurance Brochure with PDS

MSIG ABC Personal Accident Insurance Proposal Form

Download all

Nomination

Why do I have to nominate?

Nomination is important to ensure that your loved ones will receive the protection as intended by you and that policy moneys may be paid out by insurers without any delay.  Where no nomination is made, the policy moneys will be paid out to your lawful executor (if you have made a Will) or your lawful administrator (if no Will has been made) – this process will take a while.

*If there is no lawful executor or administrator, then the policy moneys will be paid out to the rightful persons in accordance with applicable distribution laws.

Who can I nominate?

You can nominate any individual(s) you want.  HOWEVER, not all nominees will receive the policy moneys beneficially or for their own use.  Depending on your marital status and who you nominate, nominations may produce unexpected results for the nominee(s).  Likewise, nominations by a Muslim policy owner and non-Muslim policy owner will have different consequences.

How so?

Nominations made by a non-Muslim policy owner will create either (i) a trust policy in favour of the nominee(s) or (ii) a non-trust policy.

To ensure that your nominee(s) receive the policy moneys as intended, you need to ensure that a trust policy is created in favour of your nominee(s).

How do you create a trust policy?

Trust policy will be created:

(a)   if the nominee is your spouse or child; or

(b)  if the nominee is your parent (provided that there is no living spouse or child at the time you make the nomination).

What if I nominate someone else as my nominee(s)?

In such as case, you are creating a non-trust policy.  Here, your nominee will only receive the policy moneys as executor and distribute the policy moneys in accordance with your Will or where there is no Will, in accordance with applicable distribution laws.  If you intend for these nominee(s) to receive the policy moneys beneficially and not as executor, you will need to assign the policy benefits to them.

In brief, if you nominate people other than your spouse, children or parents, make sure to assign the policy benefits to them to ensure that they receive the policy moneys for their own use.  Please contact MSIG if you require more information on this.

What about Muslim policy owner?

Nominee(s) irrespective of the relationship with the policy owner can only receive the policy moneys as executor and the policy moneys must be distributed in accordance with Islamic laws.

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