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Retail Safeguard
Commercial Assets

Retail SafeGuard

Coverage to your business rules at an affordable premium.

Important notice

You should read and understand the insurance policy and discuss with your insurance adviser or contact the insurance company directly for more information.
Key benefits Coverage FAQ Downloads
Call 1-800-88-MSIG (6744)
Call 1-800-88-MSIG (6744) Enquire now
Enquire now
Notes

MSIG Insurance (Malaysia) Bhd is a member of PIDM. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my).

Key benefits

Affordable

We understand that your business is an expression of your independence and entrepreneurial spirit. That’s why we go above and beyond with Retail SafeGuard Insurance to provide coverage to your business risks at an affordable premium.

Complimentary additional coverage for fire insurance

  • Assistance Allowance of RM5,000
  • Professional Consultation Fees up to RM20,000

E-risk in digital world

  • Electronic Funds Transfer
  • Digital Cover
    • Social Media Reputation Risk
    • Restricted Cyber Risk Allowance

Terrorism and sabotage coverage

Physical loss or damage to the insured property caused by an act of terrorism or sabotage, subject to excess of RM10,000 on each and every occurrence.

One simple proposal form

A straightforward process that lets you focus on the important things.

Coverage

Read the product disclosure sheet and general terms and conditions before taking out this insurance. View downloads

Add-on

Build Back Better Green Clause

Build Back Better Green Clause

Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.​

To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*​

(Terms and conditions apply.)​

*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.

 

Find out more about Build Back Better Green Clause.

Available with

Business Product Details Fire

Fire

View details

 Business Product Details Business Safeguard

Business SafeGuard

View details

 Business Product Details Retail Safeguard

Retail SafeGuard

View details

Build Back Better Green Clause

Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.​

To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*​

(Terms and conditions apply.)​

*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.

 

Find out more about Build Back Better Green Clause.

Available with

Business Product Details Fire

Fire

View details

 Business Product Details Business Safeguard

Business SafeGuard

View details

 Business Product Details Retail Safeguard

Retail SafeGuard

View details
Mask Group

Building Cost Calculator (BCC)

A guide to help you in determining the estimated sum to be insured for your shop house or shop office.

Use tool

Frequently asked questions

What are the procedures for me to cancel my policy? What if the Company decides to cancel my policy?

You may cancel the policy at any time by notifying us in writing. The Company may cancel this policy by sending 14 days notice by recorded delivery letter or registered letter to your last known address. Any refund of premium is based on the short period rate basis and depends on how long the cover has been in force.
How do I make a claim?

Please provide a written notice to the Company with full details within 15 days upon receiving notice of or sustaining any accident, loss or damage. You may contact any MSIG Branch or your Insurance Adviser to obtain a copy of the claim form. Submit the completed claim form to the Company together with all relevant documents as soon as possible.
How do I enrol for the policy?

Just complete the attached proposal form here and send it to us, or your Insurance Adviser or the nearest MSIG branch.
What do I need to do if there are changes to my contact details?

It is important that you inform MSIG of any change in your contact details to ensure that all correspondences reach you in a timely manner. 
How do I lodge a complaint if I am unhappy with the product or services?

If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with our Customer Service Centre.

If you are still not satisfied with the decision, you can write either to the Customer Services Bureau of Bank Negara Malaysia or the Financial Markets Ombudsman Service (FMOS) (formerly known as Ombudsman for Financial Services (OFS)), free of charge.

View full FAQ

Downloads

Retail SafeGuard Brochure with PDS (EN, BM)

Download Retail SafeGuard Brochure with PDS (EN, BM)

Retail SafeGuard Proposal Form

Download Retail SafeGuard Proposal Form

MSIG Fire Add-On Post-Loss Benefit Leaflet - ENG

Download MSIG Fire Add-On Post-Loss Benefit Leaflet - ENG

MSIG Fire Add-On Post-Loss Benefit Leaflet - BM

Download MSIG Fire Add-On Post-Loss Benefit Leaflet - BM

MSIG Fire Add-On Post-Loss Benefit Proposal Form

Download MSIG Fire Add-On Post-Loss Benefit Proposal Form

Landslip or Landslide Leaflet

Download Landslip or Landslide Leaflet
Download all

Ready to get covered?

Retail Safeguard Mobile

Coverage you might need

Business Product Details Business Safeguard
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Business SafeGuard

Provides you the flexibility to choose the cover according to your business needs. 

Business Product Details Marine Cargo
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Marine Cargo

Protects goods in transit by sea, air or land against loss of or damage caused by a wide range of perils.

Business Product Details Marine Hull
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Marine Hull

Covers a vessel's hull, machinery, fixtures and fittings with limited liability for third-party claims.

Business Product Details Cyber Safeguard
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Cyber SafeGuard

Offers expert claims service, incident response, and flexible coverage for cyber threats to your business.

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