
Retail SafeGuard
Coverage to your business rules at an affordable premium.
Important notice
You should read and understand the insurance policy and discuss with your insurance adviser or contact the insurance company directly for more information.
MSIG Insurance (Malaysia) Bhd is a member of PIDM. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my).
Key benefits
Affordable
We understand that your business is an expression of your independence and entrepreneurial spirit. That’s why we go above and beyond with Retail SafeGuard Insurance to provide coverage to your business risks at an affordable premium.
Complimentary additional coverage for fire insurance
- Assistance Allowance of RM5,000
- Professional Consultation Fees up to RM20,000
E-risk in digital world
- Electronic Funds Transfer
- Digital Cover
- Social Media Reputation Risk
- Restricted Cyber Risk Allowance
Terrorism and sabotage coverage
Physical loss or damage to the insured property caused by an act of terrorism or sabotage, subject to excess of RM10,000 on each and every occurrence.
One simple proposal form
A straightforward process that lets you focus on the important things.
Coverage
Read the product disclosure sheet and general terms and conditions before taking out this insurance. View downloads
- Section A: Fire insurance
- Section B: All risks
- Section C: Business insurance
- Section D: Fire consequential loss
- Section E: Digital cover
- Section F: Terrorism and sabotage
Note: It is mandatory to take either Section A or B or both. Duration of cover is for one year. You need to renew your insurance policy annually.
- Theft during or after the occurrence of a fire
- Burning of property by order of any public authority
- Subterranean fire, pollution or contamination
- War and civil war
- Radioactive and nuclear energy risks
- Date recognition
- Property damage to data or software
Note: This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.
Add-on
Build Back Better Green Clause
Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.
To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*
(Terms and conditions apply.)
*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.
Find out more about Build Back Better Green Clause.
Available with
Post-Loss Benefit
To ensure that your property and business are well-protected and ready to bounce back from setbacks.
Choose between:
Entry Level: Pays a daily inconvenience benefit up to maximum of 14 days or until your business resumes normal operations, whichever is earlier.
Intermediate Level: Pays up to 15% of the final adjusted loss under your MSIG Fire Policy, subject to a maximum amount of the selected
plan.
Terms and Conditions apply to both. Please see the product leaflet for more information.
Available with
Landslip or landslide
A typical fire or home insurance does not cover loss or damage to the insured property caused by landslip or landslide, which can result in significant damage to or even complete destruction of the property. While customers may choose to extend coverage to include the relevant peril cover currently offered under the Fire Tariff, any claims made thereunder is subject to an Excess of up to RM25,000. This Excess refers to the amount of loss that you have to bear before the insurance company pays for the balance of your damage claim. As this Excess can be considerably high, it may cause unexpected financial hardship to customers when faced with the costs to repair or rebuild their damaged property.
To alleviate the financial burden of owners of landed residential and light commercial properties* such as shop lots up to three storeys when the unfortunate occurs, MSIG now offers a Landslip or Landslide Add-on at an additional premium, that covers loss or damage to your insured property caused by landslip or landslide up to the specified Limit, at an Excess amount of your choice. This Add-on provides a cover on a first loss basis without Average; MSIG will pay up to your selected Limit subject to deduction of your selected Excess.
Available with
Build Back Better Green Clause
Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.
To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*
(Terms and conditions apply.)
*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.
Find out more about Build Back Better Green Clause.
Available with
View AllPost-Loss Benefit
To ensure that your property and business are well-protected and ready to bounce back from setbacks.
Choose between:
Entry Level: Pays a daily inconvenience benefit up to maximum of 14 days or until your business resumes normal operations, whichever is earlier.
Intermediate Level: Pays up to 15% of the final adjusted loss under your MSIG Fire Policy, subject to a maximum amount of the selected
plan.
Terms and Conditions apply to both. Please see the product leaflet for more information.
Available with
View AllLandslip or landslide
A typical fire or home insurance does not cover loss or damage to the insured property caused by landslip or landslide, which can result in significant damage to or even complete destruction of the property. While customers may choose to extend coverage to include the relevant peril cover currently offered under the Fire Tariff, any claims made thereunder is subject to an Excess of up to RM25,000. This Excess refers to the amount of loss that you have to bear before the insurance company pays for the balance of your damage claim. As this Excess can be considerably high, it may cause unexpected financial hardship to customers when faced with the costs to repair or rebuild their damaged property.
To alleviate the financial burden of owners of landed residential and light commercial properties* such as shop lots up to three storeys when the unfortunate occurs, MSIG now offers a Landslip or Landslide Add-on at an additional premium, that covers loss or damage to your insured property caused by landslip or landslide up to the specified Limit, at an Excess amount of your choice. This Add-on provides a cover on a first loss basis without Average; MSIG will pay up to your selected Limit subject to deduction of your selected Excess.
Available with
View All
Building Cost Calculator (BCC)
A guide to help you in determining the estimated sum to be insured for your shop house or shop office.
Frequently asked questions
You may cancel the policy at any time by notifying us in writing. The Company may cancel this policy by sending 14 days notice by recorded delivery letter or registered letter to your last known address. Any refund of premium is based on the short period rate basis and depends on how long the cover has been in force.
Please provide a written notice to the Company with full details within 15 days upon receiving notice of or sustaining any accident, loss or damage. You may contact any MSIG Branch or your Insurance Adviser to obtain a copy of the claim form. Submit the completed claim form to the Company together with all relevant documents as soon as possible.
Just complete the attached proposal form here and send it to us, or your Insurance Adviser or the nearest MSIG branch.
It is important that you inform MSIG of any change in your contact details to ensure that all correspondences reach you in a timely manner.
If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with our Customer Service Centre.
If you are still not satisfied with the decision, you can write either to the Customer Services Bureau of Bank Negara Malaysia or the Financial Markets Ombudsman Service (FMOS) (formerly known as Ombudsman for Financial Services (OFS)), free of charge.
Downloads
Retail SafeGuard Brochure with PDS (EN, BM)
Retail SafeGuard Proposal Form
Ready to get covered?

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