MSIG Malaysia

Despite efforts to stay healthy, illnesses can strike suddenly. No matter how careful you are, accidents can happen at any time. When they do, you would want immediate access to the best medical care you can get. However, you know that hospitalisation is expensive. Medical costs are high, and getting higher every year. How do you ensure that you get the medical care you want for yourself and your family? MSIG FlexiHealth Insurance can help. It covers you for the medical care you need, and gives you the flexibility to plan the protection you want. It also entitles you to a medical tax relief of RM3,000, subject to the final decision of the Inland Revenue Board.

  • MSIG Assist Card which contains your policy information for easy admission to any of our panel hospitals in Malaysia.
  • MSIG will provide a Guarantee Letter for in-hospital treatment at the panel hospital.
    • Just contact the MSIG Assist hotline in advance, with all relevant information.

The number to call: +603 - 7628 3980 (24-hour hotline)

* Terms and conditions apply.

Following a recent review, all insurer in Malaysia are required by Bank Negara Malaysia to adopt the standard definitions for critical illness.

The new definitions will apply to new and policies renewed on or after 1st April 2016. To review the comparison, please click the link below:-

1. Do I have to pay GST on my Medical policy?

GST on Medical premium will be charged at 6% from 1 April 2015.

2. Period of Insurance for my Medical Policy is from 1 March 2015 to 29 Feb 2016. Will MSIG charge me GST for the period from 1 April 2015 to 29 Feb 2016? Especially since MSIG has included a notice on GST on my policy.

Yes. GST will be charged from 1 April 2015 to policy expiry date.

3. Do I pay GST if I purchase my Medical Policy from a non-GST registered agent?

GST is chargeable irrespective of the GST status of the Agent.

GST is charged on the Medical Policy and collected by the Insurance Company on behalf of Customs.

4. Life insurance is exempted from GST. Do I pay GST if I purchase my Medical Policy from MSIG?

Medical Insurance is a general insurance product. Hence you will need to pay GST on your Medical premium regardless which insurance company you buy from.

5. What does MSIG do with the GST I’ve paid?

MSIG collects GST on behalf of Customs Department & pays to Customs on monthly basis.

6. What about Stamp Duty?

MSIG collects Stamp Duty on behalf of Inland Revenue Department & pays to Inland Revenue.

7. Is there any GST on the Stamp Duty?

No. Stamp Duty is a government tax and is not subject to GST.

8. I am a Singaporean. Do I have to pay GST on my Medical Policy?

Yes. GST on Medical premium will be charged at 6% from 1 April 2015.

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General Notes:

GST is law and therefore forms part of the terms & conditions of the policy.  Failure to pay GST means MSIG reserves the right to cancel or void the policy

Disclaimer:

The FAQs provided herein is for general information only and not intended to constitute advice on specific matter relating to GST.  Please consult your tax agent on the application of GST to your particular circumstances.

1. If medical expenses incurred inclusive of GST charged, can I claim the GST incurred?

If your medical policy extended to cover GST, then we shall reimburse as per Schedule of Benefits. If your medical policy does not have such extension, then the GST incurred is not coverable under the policy.

2. Is GST amount payable part of the overall annual limit / inner limit?

Any GST amount payable is part of the Overall Annual Limit / inner limit.

3. Is food and bed subject to GST?

Food and bed incurred by patient are Exempt supplies. However, if such expenses are incurred by the family member, then such expenses will be subject to GST.

4. Traditional and complementary medicine services such as acupuncture is a form of healthcare service. It is treated as an exempt supply?

  • No. Traditional and complementary medicines (TCM) are subject to GST at standard rate.
  • Please note that normal medical insurance exclude alternative/traditional treatment.

5. Is medical report subject to GST?

Medical report provided by the healthcare professionals under the employment of the registered or licensed private healthcare is not subject to GST as it is an Exempt supply.

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General Notes:

GST is law and therefore forms part of the terms & conditions of the policy.  Failure to pay GST means MSIG reserves the right to cancel or void the policy

Disclaimer:

The FAQs provided herein is for general information only and not intended to constitute advice on specific matter relating to GST.  Please consult your tax agent on the application of GST to your particular circumstances.

MSIG Assist

Our dedicated Customer Service Officers and staff will be happy to assist with your queries.