MSIG Malaysia

No matter how good your own driving skills are, owning a car can be an expensive and risky business. That’s why it pays to cover your vehicle against accident or theft.

The MSIG Motor Insurance offers you a thorough and comprehensive approach to motoring wherever you go. If your vehicle is already covered by another insurance company, switching over to MSIG is easy. You may transfer your NCD over in full. 

To understand more about what you’ll be covered for with a selection from our Comprehensive Cover, Third Party, Fire & Theft Cover or Third Party Cover, Download MSIG Be Protected Leaflet below:

MSIG Be Protected Leaflet in ENG

MSIG Be Protected Leaflet in BM

What's more, we have NEW MSIG Motor Add-On* to offer you additional benefits such as Smart Key Shield**, Special Perils - Flood, Storm, Landslide, Landslip or Subsidence Cover**, Driver's Personal Accident Insurance**, Waiver of Betterment Cost, Compensation for Assessed Repair Time (CART)**, Waiver Of Compulsory Excess* and 24-Hour Unlimited Towing Service*. Click here to find out more! 

*For Comprehensive Private Car only
**Terms and Conditions apply

One Saturday evening in March 2007, Frank was going home after his golf game. Just as he was about to reach the entrance of his housing estate he stopped at the traffic light at the junction. The car he was driving was a new Mercedes C 200, bought two years ago to reward himself, something to enjoy during his retirement.
 
The next thing he knew was hearing the sound of crashing metal and being jolted to the side. A green Wira was trying to beat the light and had hit the front right of his car! His precious car was dented badly in the front right wheel arch, the front bumper was ripped out and the right front lamps were broken. It was very upsetting.
 
After exchanging particulars with the other driver, he made his way home. Next he called the MSIG Call Centre who were very helpful and offered him advice on the steps to follow. The usual police report was made later in the evening after his dinner. The next morning, Frank sent his car to the MSIG recommended workshop.
 
From that moment on, the MSIG workshop and the Claims personnels did everything for him. The Claim form was completed at the workshop and copies of the relevant documents were taken. Within the same day of dropping the car off, he received a SMS from MSIG informing him that the loss adjuster was assigned and was left with the contact person from MSIG handling his claim. Within a week Frank collected his car.

It was an unpleasant experience and I wouldn’t want to go through it again. Making the police report was a hassle which I spent half a day at the station, not forgetting having to go back there to collect the report. Fortunately, getting the car fixed was easy. All I needed to do was to drop the car off and pick it up a week later. The workshop and MSIG did everything for me. I am glad that everything was settled promptly

Frank

Your policy* comes with FREE Assistance

In the unfortunate event of an accident involving your vehicle or should a breakdown occur, MSIG is at your side to help you. You are entitled to this accident/roadside service assistance without any surcharge to your policy premium.

We have a nationwide network of recommended motor repairers, ready to provide you with prompt, efficient and convenient service, whenever the need arises. Contact 1-300-880-833 or click here for more details about Motor Assist.

*For comprehensive private car only.

Dear Valued Customers,

Please be informed that an 8% Service Tax will be applied for all taxable general insurance policies where the insurance period commences on or after 1 March 2024 or where the insurance period spans across 1 March 2024 (calculated on a pro-rated basis).

MSIG reserves the right to collect any undercharged service tax for policies processed before 1 March 2024 where the insurance period spans across 1 March 2024. 

You are obligated to pay any applicable taxes including but not limited to service tax and stamp duty that are imposed by the Malaysian tax authorities in relation to your Policy. 

We are in the midst of updating our brochure and product materials to reflect the Service Tax. The materials will be ready in due course.

If you have any queries, please contact our Customer Service Hotline: 1-800-88-MSIG (6744).

Motor Assist

Contact Motor Assist for your vehicle breakdown and accident assistance services.