Update 28 April 2022 – Please be informed that MSIG KL Head Office & branches will be closed for Labour Day, Hari Raya, and Occasional Holiday (Cuti Peristiwa) for Kelantan. Please click here to find out more.
Dear Policyholders and Business Partners,
MSIG Head Office Kuala Lumpur and branches will resume normal operating hours as follows:
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MSIG Head Office Kuala Lumpur, Alor Setar, Penang, Sg. Petani, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Tawau, Sandakan, Kuching, Miri & Sibu branches |
: Monday to Friday, 8.30 a.m. to 5.30 p.m.* |
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MSIG Kota Bharu branch |
: Sunday to Thursday, 8.30 a.m. to 5.30 p.m.* |
*Except Public Holidays
We highly encourage everyone to adopt new normal practices and adhere to SOP during the Transition to Endemic phase. The branches will only accept visits from those who have completed their primer dose (completed 2 doses of vaccine, and with a low-risk status in MySejahtera). If you are yet to complete your primer dose, please feel free to email us at myMSIG@my.msig-asia.com or call us at 1-800-88-MSIG (6744) on your insurance enquiries and we will be in touch.
• Email: myMSIG@my.msig-asia.com
• Customer Service Hotline: 1-800-88-MSIG (6744)
As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
For business partners, kindly contact your Account Handlers for any business enquiries.
Thank you for your understanding. Please stay safe, practice good hygiene, and maintain physical distancing.
