Dear Valued Policyholders and Business Partners,
We are pleased to inform you that beginning 15 June 2020, MSIG Head Office & Branches will operate at our usual operating hours.
Head Office, KL & All Branches : Monday to Friday, 8.30 a.m. - 5.30 p.m.*
Kota Bharu Branch : Sunday to Thursday, 8.30 a.m. - 5.30 p.m.*
*Except Public Holidays
We highly encourage everyone to adopt new normal practices in the Recovery Movement Control Order phase. As such, please consider e-mailing or calling us before you decide to make a trip to our offices - not only can we help you with your enquiries or insurance renewal wherever you are, but we would also be helping the country break the chain of infection.
If you do come to visit us, please remember to wear a face mask, make use of the sanitisers we have provided, and please do take note of our social distancing policies.
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You can email your enquiries and requests for support to myMSIG@my.msig-asia.com.
Contact us at 1-800-88-MSIG (6744) for customer service assistance, or directly call your local branch.
Our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) - Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) - Healthcare International Insurance Policy, Flexihealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
