Dear Policyholders and Business Partners,
In conjunction with New Year’s Eve, our Head Office (KL) and selected MSIG branches will be closed for half day (PM) on 31 December 2020 (Thursday) as per the following operating hours:
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: 9.00 a.m. to 12.00 noon Customer Service counters closure from 30 Dec 2020 (Wednesday) to New Year’s Eve, 31 Dec 2020 (Thursday) at 12.00 noon. |
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: 9.00 a.m. to 12.00 noon |
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: 9.00 a.m. to 12.30 p.m. |
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: 8.30 a.m. to 12.30 p.m. |
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: Temporarily closed from 5 Nov 2020 until further notice. : Temporarily closed from 3 Dec 2020 until further notice. |
Our office will resume operation on 4 January 2021. During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.
Our MSIG Alor Setar, Sg Petani, Kluang, Johor Bahru & Kota Bahru branches will remain open with amended operating hours 9.00 a.m. to 3.00 p.m. on 31 December 2020.
If you need any emergency assistance, please contact our 24-hr Assist Helplines for Motor, Home, Medical & Travel as follow: -
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
For business partners, kindly contact your Account Handlers for any business enquiries.
Thank you for your understanding. Please stay at home, practice good hygiene, and maintain physical distancing.
We would also like to take this opportunity to wish you a very Happy New Year 2021!
