MSIG Malaysia

Early Closure for Chinese New Year's Eve 2022

25 Jan 2022 Announcements

Dear Policyholders and Business Partners,

In conjunction with Chinese New Year’s Eve, our KL Head Office and MSIG branches will be closed for half day (PM) on 31 January 2022 (Monday). MSIG offices will open as per the following operating hours on 31 January 2022:

MSIG Head Office (KL)

: 8.30 a.m. to 12.30 p.m.*                    

MSIG Alor Setar, Penang, Sg. Petani, Kota Bahru, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Sandakan, Tawau, Kuching, Miri & Sibu branches

: 8.30 a.m. to 12.30 p.m.*                                                                                 

Our Head Office will also be closed on 3 February 2022 (Thursday) as a replacement holiday for Federal Territory Day which falls on 1 February 2022 (Tuesday).

Our Head Office will resume operations on 4 February 2022 (Friday), while our branches will resume operations on 3 February 2022 (Thursday). During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.

If you need any emergency assistance, please contact our 24-hr Assist Helplines for Motor, Home, Medical & Travel as follow: -

MSIG Motor Assist: 1-300-880-833

MSIG Home Assist: 1-300-880-863

MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930

MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980

For business partners, kindly contact your Account Handlers for any business enquiries.

Thank you for your understanding. Please stay at home, practice good hygiene, and maintain physical distancing.

We would also like to take this opportunity to wish you a very Happy Chinese New Year 2022!