MSIG Malaysia

Closure For Labour Day, Hari Raya & Occasional Holiday (Cuti Peristiwa)

28 Apr 2022 Announcements

Dear Policyholders and Business Partners,

Please be informed that MSIG KL Head Office & branches will be closed for Labour Day, Hari Raya, and Occasional Holiday (Cuti Peristiwa) for Kelantan on the following dates:

MSIG Head Office Kuala Lumpur, Alor Setar, Penang, Sg. Petani, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Tawau, Sandakan, Kuching, Miri & Sibu branches

Closed on:

  • 2 May 2022 (Monday) – Replacement holiday for Labour Day

  • 3 – 4 May 2022 (Tuesday – Wednesday) – Hari Raya

  • *Operations will resume on 5 May 2022 (Thursday), 8.30 a.m. to 5.30 p.m.
                                                                                                                                                                                                                                                                                                                                                                                                  

MSIG Kota Bharu branch

Closed on:

  • 1 May 2022 (Sunday) – Labour Day

  • 2 May 2022 (Monday) – Half day (PM) closure on eve of Hari Raya

  • 3 – 4 May 2022 (Tuesday – Wednesday) – Hari Raya
    5 May 2022 (Thursday) – Occasional Holiday (Cuti Peristiwa)

  • * Operations will resume on 8 May 2022 (Sunday), 8.30 a.m. to 5.30 p.m.                                                                                                                                                                                                                              

The branches will only accept visits from those who have completed their primer dose (completed 2 doses of vaccine, and with a low-risk status in MySejahtera).

We highly encourage everyone to adopt new normal practices and adhere to SOP during the Transition to Endemic phase. As such, please consider e-mailing or calling us before you decide to make a trip to our offices - not only can we help you with your enquiries or insurance renewal wherever you are, but we would also be helping each other to stay safe and be protected.

• Email: myMSIG@my.msig-asia.com
• Customer Service Hotline: 1-800-88-MSIG (6744)

As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.

MSIG Motor Assist: 1-300-880-833

MSIG Home Assist: 1-300-880-863

MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930

MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980

For business partners, kindly contact your Account Handlers for any business enquiries.

Thank you for your understanding. Please stay safe, practice good hygiene, and maintain physical distancing.