The Accident Assist Call Centre (AACC) is a joint initiative by Persatuan Insurans Am Malaysia (PIAM) and Malaysian Takaful Association (MTA) in support of the government's efforts to improve efficiency in the submission and handling of motor accident claims. The call centre was established in September last year following consultation with a joint working committee comprising the police, Health and Finance Ministries, Bank Negara Malaysia, transport operators, consumer associations and other stakeholders. The 24-hour hotline, 1-300-22-11-88, handles calls from road users involved in road accidents, offers accident towing services and answers basic questions on motor insurance coverage and claims.
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Motor Insurance / Takaful Claims Guide
Should you have an MSIG Private Car Comprehensive policy and require any assistance, you are advised to first contact your respective Motor Franchise’s Motor Assist Hotline or MSIG Motor Assist Hotline.
