MSIG Malaysia

Build your career with us.

Working with MSIG
Our people are our most valuable resource. We maintain a climate of empowerment and open communication amongst employees and make every effort to provide on-going opportunities for personal development and fulfillment of career aspirations.

Work for the best
MSIG Insurance (Malaysia) Bhd is a member of the MSIG Group, one of Japan's leading general insurance companies. With branches and offices all over the Asia Pacific, Europe and North America, MSIG is poised to expand further and establish strong business bases in these regions including Malaysia, offering you opportunities for career advancement and development.

Workplace Culture & Values
At MSIG Malaysia, we encourage a holistic approach to career development. We do this by offering our people life-long career and job satisfaction, listening and attending to their needs, giving them a sense of fulfillment from their work and allowing them to exercise their talents and capabilities.

We also provide the opportunity to contribute towards the protection and improvement of the environment and to be a part of an organisation that has corporate social responsibilities towards the society in general. We strive to create office environments that are ideal for work and friendly to customers.

These promises we make are all part of MSIG Malaysia’s Employer Value Proposition.

MSIG Malaysia provides a work environment that:

  • Fosters continuous learning and provides opportunities to develop skills and competencies, for purposeful employee development and career paths.
  • Recognises efforts and provides optimum rewards and benefits.
  • Cultivates pride and engagement, demonstrating care and concern for employees.

 

Recognition & Rewards
We give our people the best possible start by providing them with classroom and on-the-job training, competitive staff terms and benefits and facilitating an opportunity to become professionally qualified in insurance. There are ample opportunities for good performing staff to be groomed for further development, even the chance to work and travel abroad.

Work Experience
If you have the relevant working experience or have just graduated in finance, accounting, IT, economics, and marketing or relevant business disciplines, and believe you have what it takes to be part of a dynamic team in a forward-looking organisation, you can apply below or write-in with your CV and copies of transcripts to:

 

Human Resource Department

MSIG Insurance (Malaysia) Bhd (46983-W)

Level 18, Menara Hap Seng 2, Plaza Hap Seng,

No.1, Jalan P. Ramlee,

50250 Kuala Lumpur

P.O. Box 11034, 50990 Kuala Lumpur, Malaysia.

myapplication@my.msig-asia.com

Please take notice that your application and the information provided therein may be processed and shared within MSIG Malaysia and/ or organizations related or associated with MS & AD Insurance Group (in and outside Malaysia). Applications are retained by us for a period of 1 year, thereafter they will be destroyed. By submitting the application, you have agreed to the above use of your information. To find out more about our Privacy Notice, please click below.

Vacancies
MSIG continually seeks those who are professional in their work, and committed to personal development and long-term career advancement. A conducive working environment with a competitive remuneration package awaits you.

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Last updated 13 Mar 2020

  • Job description:
  • Executive (Office Administration)

    • Assist in administrative tasks within the department.

    Assistant Manager

    • Supervise overall general office administration activities that cover office maintenance, office equipment maintenance, office security, fleet management, mailroom management, records management and facilities management.
    • Administer office and residential tenancy.
    • Develop business partnering relationship with vendors / contractors / service provider.
    • Assist superior in departmental yearly budget.
    • Develop, guide and train subordinates.
  • Job requirement:
  • Executive

    • Diploma / Degree holder.
    • Minimum 2 years working experience in doing general administrative tasks.
    • Good organizational skill and time management.

    Assistant Manager

    • Diploma / Degree holder preferably in Office Administration or related disciplines.
    • Minimum 5 years working experience with wide scope of knowledge in general office administration.
    • Good communication and negotiation skills.
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  • Job description:
    • Responsible and dedicated to all incoming telephone enquiries / e-mails from customers, queries and complaints relating to the products and services, with the objective of resolving issues as timely, providing first excellent contact resolution.

  • Job requirement:
    • Degree / Diploma / STPM / SPM holders preferably in Insurance or Business Studies.
    • Good communication skills, written & spoken.
    • Good interpersonal and people management skills.
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  • Job description:
    • Assist in the general control and administration of all operational activities of the Bancassurance Department.
  • Job requirement:
    • Diploma / Degree holder preferably in Insurance or Business Studies.
    • Fresh graduate is encouraged to apply.
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  • Job description:
    • Assist with agency administration function, ie. registration of new agents through PIAM OARS, renewals, MMC, terminations, reports and etc.
    • Ensure the Agency agreements are executed within the stipulated time frame and records are properly maintained.
    • Assist with the preparation of monthly and quarterly reports to assist management team and business units in monitoring the business performance.
  • Job requirement:
    • Degree or Diploma holder preferably in insurance or related disciplines.
    • 5 years working experience preferably in insurance industry.
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  • Job description:
    • Assist to implement agreed Communication Plan and Content outreach, including newsletter, intranet, website and social media platforms.
    • Develop and review print materials.
    • Assist to implement Business Continuity Plan (BCP) activities for the year and support for crisis communication.
    • Procurement activities for corporate gifts, stock control and expenses monitoring.
  • Job requirement:
    • Degree in Mass Communication, Media Relations, Advertising or related disciplines.
    • Minimum 5-7 years working experience preferably in communication / insurance industry.
    • Good planning and organizing skills.
    • Strong written and spoken English.
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  • Job description:
    • Conduct research on identified market segments.
    • Develop implementation plans for approved marketing initiatives complete with tools, processes and presentation materials.
    • Roll out approved marketing intiatives in collaboration with partners.
    • Review progress and perform improvemnets whenever necessary before handling over entire marketing initiatives to BUs.
    • Conduct Campaign management complete calendar, campaign structure (criteria, incentive & PL of each campaign), Track & drive sales campaign throughout the sales campaign.
  • Job requirement:
    • Diploma / Degree holder.
    • At least 1 year working experience preferably in sales and marketing.
    • Good command of the English language (both written & spoken).
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  • Job description:
    • Attend to all manner of customers’ queries, purchase and renew of insurance.
    • Ensure all incoming calls are answered within the service level set by the Company.
    • To work as a team to reduce the call abandoned rate.
    • Ensure all reports are updated and completed in a timely manner.
    • Ensure all transactions are error-free especially for premium collection, premium calculation and quotations.
    • To attend to any other assignments assigned by the superior.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance or related disciplines.
    • 1-2 years working experience preferably in Customer Service.
    • Good communication skills, written & spoken.
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  • Job description:
  • Manage the API Services project and the job scope cover the following:

    • Manage business partners and stakeholders - requirement gathering, integration, UAT, post and after go-live support.
    • Planning and development of API Services - LOB, front-end application (internal & external).
    • Overall project and vendor management - timeline, resouces and costing.

  • Job requirement:
    • Degree in Mass Communication, Multimedia, Business Administration, Marketing or Information Technology.
    • Minimum 8 years working experience preferably in digital marketing / project management / communication environment.
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  • Job description:
    • Articulate and document business requirement in liaison with business owners.
    • Work with OT developers to translate business requirement to technical design.
    • Troubleshoot and simulate system issues reported by users and recommend workaround solution.
    • Planning and co-ordination UAT on IT enhancements and other changes affecting IT / Digital applications.
  • Job requirement:
    • Degree holder preferably in Business or IT related discipline.
    • Minimum 2 years working experience preferably in projects relation to business IT solutions.
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  • Job description:
    • To perform solvency assessment including stress testing, RI Credit Risk Framework, Internal Capital Adequacy Assessment Process.
    • Risk Management Independent Assessment.
    • ORION Reporting including KRIs and Loss Event Database Reporting.
  • Job requirement:
    • At least 3 years working experience, preferably in Risk Management or Audit related fields within financial service industry.
    • Knowledge and experience in general insurance industry is an advantage.
    • Effective communication skills, both written and verbal.
    • Good interpersonal and people management skills.
    • Pro-active and committed to continuous improvement.
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PRIVACY NOTICE
  • Job description:
  • Senior Executive

    • Assess all aspect of technical underwriting, pricing and policy wordings review, survey requirement / risk improvements inclusive of Risk Referrals approval recommendation on all new and renewals for Fire class of insurance.
    • Assist in providing professional technical advices and superb service delivery, guidance and support to Business Units and branch personnel in all aspects of fire underwriting management and operations.

    Manager

    • Perform market research and development work of fire insurance through analysing market needs and formulate profitable and sellable products.
    • Provide professional advice, guidance and support to Business Units and Branch personnel in all aspects of fire underwriting and Risk Survey management and operations.
  • Job requirement:
  • Senior Executive

    • Degree holder  in Insurance.
    • Minimum 2-3 years working experience.
    • Effective written and verbal communication skills.
    • Detailed oriented with analytical skills, able to analyse and resolve issues with limited time frame.

    Manager

    • Degree holder in Business / Insurance.
    • Good knowledge in underwriting of fire / LSR and risk assessment.
    • Good market knowledge in fire products.
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  • Job description:
    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
    • Experience in handling claims and high in technical competency in Fire and Engineering losses.
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  • Job description:
  • Assistant Manager - Polisy/400

    • Responsible for development and system integration of Polisy/400 Applications solutions.

     Application Analyst / Senior Application Analyst (BPM)

    • Responsible for development and system integration of Business Process Management (BPM) solutions including model office testing and setup of production environments.

    Application Analyst / Senior Application Analyst (VPMS)

    • Responsible for development and system integration of Business Applications solutions.

    Support Analyst (Senior Executive / Executive)

    • Assist in IT Helpdesk logs in relations to system related issues.
    • Administer ITCCM and P400 USM.
    • Maintain and administer P400 tables and overlays (using MS Office).
    • Ensure Monthly Task Performed List are accurate and on time


    Network Administrator (Executive)

    • Ensure secure operations of in-house computer systems, servers and network connections. This include system logs review and analysis, scrutinizing network traffic, establishing and updating virus scans and troubleshooting.
    • Carry out other special tasks / projects as may be delegated.

    IT System Operator

    • To handle and support day to day operations activities.

    Application and Database Support

    • Technical support for Web Serviceand application system.
    • Administration support for databasem middleware and server application.
  • Job requirement:
  • Assistant Manager

    • Tertiary qualifications preferably computer-related disciplines.
    • At least 6 years working experience in development and preferable 2 years in people management.


     Application Analyst

    • Degree holder in Computer Science.
    • Minimum 3 years relevant experience in BPM / VPMS.
    • Insurance operational exposure is an advantage.
    • Knowledge in Business process flow and analysis skills, project management techniques

    Support Analyst (Senior Executive / Executive)

    • Tertiary qualification or diploma in computer-related discipline.
    • Minimum 2 years working experience.
    • Familiar with P400.


    Network Administrator (Executive)

    • MCSE, CCNA with fundamental security knowledge, highly preferably CISCO Certified Network Administrator.

    IT System Operator (Assistant Executive)

    • Familiar with AS400, Backup and Tape management, Windows Server.

    Applications and Database Support (Senior Executive)

    • Diploma or Degree in computer-related disciplines.
    • Minium 8 years working experience in system support, server administration and database administrations.
    • Experience in financial industry.
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  • Job description:
    • Planning, organizing and managing the operational, finance, technical insurance and information system audit activities.
    • Assure audit planning, audit performance, reporting and follow-up in own areas of attention, including new projects under development.
    • Provide audit advisory services.
  • Job requirement:
    • Degree holder / professional qualification in Accounting or Certified Internal Auditor.
    • Minimum 2 years related working experience for Executive position.
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  • Job description:
    • Oversees and process claims for effectiveness of the claims management.
    • Monitor status of outstanding claims.
    • Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
  • Job requirement:
    • Degree holder with relevant working experience.
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  • Job description:
    • Provide professional service to customer and business partners.
    • Grow and manage business portfolio within authorized limits and guidelines.
    • Develop business opportunities.
    • Develop close business relationship with intermediaries and customers.
  • Job requirement:
    • Diploma/ Degree holder preferably in insurance and Business Studies.
    • Minimum 2 years working experience in Marketing, preferably in General insurance industry.
    • Minimum 5 years working experience for Account Manager position.
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  • Job description:
    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company cost effectiveness.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.
    • Ensure compliance of Customer Service Standards adopted by the Company.
  • Job requirement:
    • Managerial skills and high in technical competency in handling miscellaneous claims.
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  • Job description:
  • Executive (TPPD) / Assistant Manager (OD) / Manager (OD/TPPD)

    • Oversee, supervise and process claims and recoveries.

    In House Assessor

    • Implement and monitor the departmen't's activities for high quality pf output and customer service through effective supervision, clear communication and approriate direction.
  • Job requirement:
  • Executive / In House Assessor

    • Diploma / Degree holder or relevant insurance qualifications.
    • Minimum 1 year working experience in claims.

    Assistant Manager / Manager

    • Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
    • Minimum 3 years working experience.
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  • Job description:
    • To assist the Actuarial Department in their day-to-day operations.
    • To perform any ad-hoc actuarial work as required.
  • Job requirement:
    • Able to start in June 2020.
    • Must currently be pursuing a  degree in Actuarial Science, Statistics, Data Science or other related field
    • Must possess a good positive attitude and be willing to learn new things
    • Able to work independently
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  • Job description:
    • Assist in pricing and performing portfolio analysis and monitoring, supporting management and business operations in accordance with relevant regulatory requirements and actuarial standards.
  • Job requirement:
    • A degree in actuarial science or related field.
    • Good exam progression with either the Society of Actuaries (USA) / Casualty Actuarial Society (USA) / Institute of Actuaries (UK) / Institute of Actuaries of Australia (Australia).
    • Good analytical and problem solving skills.
    • Strong attention to detail.
    • Willing and quick to learn new ideas, skills and knowledge.
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  • Job description:
    • Assist to develop and manage al product marketing activities which include market research, new / enhanced product / service development, training / presentation of new / enhanced prodcuts and services.
    • Assist to follow up and work with respective managers to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Assist to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Analysis of product differentials and competitive advantages between MSIG Malaysia, Regional and Industry / Competitor Pratices.
  • Job requirement:
    • Degree holder in Insurance.
    • Minimum 1-2 years working experience in general insurance operations.
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