MSIG Malaysia
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Careers

Build your career with us.

Working with MSIG
Our people are our most valuable resource. We maintain a climate of empowerment and open communication amongst employees and make every effort to provide on-going opportunities for personal development and fulfillment of career aspirations.

Work for the best
MSIG Insurance (Malaysia) Bhd is a member of the MSIG Group, one of Japan's leading general insurance companies. With branches and offices all over the Asia Pacific, Europe and North America, MSIG is poised to expand further and establish strong business bases in these regions including Malaysia, offering you opportunities for career advancement and development.

Workplace Culture & Values
At MSIG Malaysia, we encourage a holistic approach to career development. We do this by offering our people life-long career and job satisfaction, listening and attending to their needs, giving them a sense of fulfillment from their work and allowing them to exercise their talents and capabilities.

We also provide the opportunity to contribute towards the protection and improvement of the environment and to be a part of an organisation that has corporate social responsibilities towards the society in general. We strive to create office environments that are ideal for work and friendly to customers.

These promises we make are all part of MSIG Malaysia’s Employer Value Proposition.

MSIG Malaysia provides a work environment that:

  • Fosters continuous learning and provides opportunities to develop skills and competencies, for purposeful employee development and career paths.
  • Recognises efforts and provides optimum rewards and benefits.
  • Cultivates pride and engagement, demonstrating care and concern for employees.

 

Recognition & Rewards
We give our people the best possible start by providing them with classroom and on-the-job training, competitive staff terms and benefits and facilitating an opportunity to become professionally qualified in insurance. There are ample opportunities for good performing staff to be groomed for further development, even the chance to work and travel abroad.

Work Experience
If you have the relevant working experience or have just graduated in finance, accounting, IT, economics, and marketing or relevant business disciplines, and believe you have what it takes to be part of a dynamic team in a forward-looking organisation, you can apply below or write-in with your CV and copies of transcripts to:

 

Human Resource Department

MSIG Insurance (Malaysia) Bhd (46983-W)

Level 18, Menara Hap Seng 2, Plaza Hap Seng,

No.1, Jalan P. Ramlee,

50250 Kuala Lumpur

P.O. Box 11034, 50990 Kuala Lumpur, Malaysia.

myapplication@my.msig-asia.com

Please take notice that your application and the information provided therein may be processed and shared within MSIG Malaysia and/ or organizations related or associated with MS & AD Insurance Group (in and outside Malaysia). Applications are retained by us for a period of 12 months, thereafter they will be destroyed. By submitting the application, you have agreed to the above use of your information. To find out more about our Privacy Notice, please click here

Vacancies
MSIG continually seeks those who are professional in their work, and committed to personal development and long-term career advancement. A conducive working environment with a competitive remuneration package awaits you.

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Last updated 20 Jul 2017

  • Job description:
    • Preparation of Motor and Fire portfolio monitoring reports.
    • Assist in data preparation for Motor and Fire rate detariffication.
    • Assist in building / updating / improving rating plans for Motor and Fire rate detarrification.
    • Assist in claims analysis and comparing rating plans with competitor.
    • Assist in other product pricing / premium rating on a need basis.
    • Assist in provide actuarial services and analysis to the financial, underwriting, risk and business managers.
  • Job requirement:
    • Degree in Actuarial Science or related field.
    • Good exam progression with Society of Actuaries (USA) / Casualty Actuarial Society (USA)
    • Strong attention to detail.
    • Minimum 2 years working experience in insurance industry.
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  • Job description:
    • Supervise overall general office administration activities that cover office maintenance, office equipment maintenance, office security, fleet management, mailroom management, records management and facilities management.
    • Administer office and residential tenancy.
    • Develop business partnering relationship with vendors / contractors / service provider.
    • Assist superior in departmental yearly budget.
    • Develop, guide and train subordinates.
  • Job requirement:
    • Minimum Diploma holder preferably in Office Administration or related disciplines.
    • Min 5 years working experience with wide scope of knowledge in general office administration.
    • Good communication and negotiation skills.
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  • Job description:

    • Executive

    • Issuing receipts and process requisitions to intermediaries/ policy holder.

     Senior Executive

    • Manage the operations of receipts & payments, cash handling.
  • Job requirement:

    • Executive

    •  Minimum Diploma in Finance, Business Studies.
    •  Minimum 1 year working experience

     

    Senior Executive

    • Degree in Business Studies with relevant working experience.
    • Good in communications skills and typing skill
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  • Job description:
    • Assist in implement agreed Communication Plan and Content outreach – including newsletter, intranet, website and social media platforms.
    • Develop / review Print Materials (such as brochures, letters, forms, templates) keeping the company’s objectives in mind including Annual Report and other corporate materials.
    • Corporate events such as Product / Service launches, agency sales conference and any other major corporate activities.
    • Assist in implement Business Continuity Plan activities for the year and support for crisis communication.
    • Assist in Company’s Corporate Social Responsibilities Programmes.
    • Procurement activities for corporate gifts, stock control and expense monitoring.
  • Job requirement:
    • Degree in Mass Communication, Media Relations, Advertising or related disciplines.
    • Minimum 2 years working experience preferably in communication / insurance industry.
    • Good planning & organizing skills.
    • Strong written and spoken English.
    • Resourceful with initiative, energetic and able to go the “extra mile”.
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  • Job description:
    • Assist to develop, implement and monitor  Company’s process management system and service quality initiatives.
    • Assist to develop and promote an innovative culture.
    • To assess customers’ satisfaction levels and facilitate the continual improvements of customer experience.
  • Job requirement:
    • Diploma / Degree in Actuarial, Business IT, Finance, Engineering, IT or Mathematic.
    • Working knowledge of ISO / Process Improvement / Underwriting / Claims experience is preferred.
    • Good interpersonal and problem solving skills.
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  • Job description:

    • Assistant Executive

    • Prepare Underwriting results for Business Units.
    • Assist in the preparation of Business Plan for Business Units

     

    Assistant Manager

    • Contribute to the development of the Company’s Business Plans.
    • Assist to oversee operational and financial plans at both Company level and Business Units levels.
  • Job requirement:

    • Assistant Executive

    • Certificate / Diploma in Finance, Accounting or Economics.
    • Minimum 2 years’ experience in Finance/ Accounting.

     

    Assistant Manager

    • Degree or Professional Qualification in Accounting, Finance, Business.
    • Preferably with knowledge on Business Planning with good analytical skills.
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  • Job description:
    • Attend to all manner of customers’ queries, purchase and renew of insurance.
    • Ensure all incoming calls are answered within the service level set by the Company.
    • To work as a team to reduce the call abandoned rate.
    • Ensure all reports are updated and completed in a timely manner.
    • Ensure all transactions are error-free especially for premium collection, premium calculation and quotations.
    • To attend to any other assignments assigned by the superior.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance or related disciplines.
    • 1-2 years working experience preferably in Customer Service.
    • Good communication skills, written & spoken
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  • Job description:
    • Assist in managing and coordinate projects under the Digital Marketing department from the initiate planning, requirements gathering, project costing, sourcing of vendors, project deliverables, project UAT and project documentation.
    • Assist in facilitate and manage daily / monthly transaction reports.
    • Assist in analyzing, monitoring and reporting of the performance of the site using Google Analytics.
  • Job requirement:
    • Degree in Mass Communication, Multimedia, Business, Marketing or Information Technology.
    • Minimum 2 years working experience preferably in digital marketing, project management / communication environment.
    • Knowledgeable and practical experience in managing various projects.
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  • Job description:
    • Assist to facilitate the development and update of the Company Risk Profile.
    • Assist to compile and report the Department Risk Register as well as follow-up on risk mitigation actions.
    • Assist to manage the Internal Control Program in Documentation, Deficiency Remediation from Walkthrough, Testing and Retesting in head office and branches.
    • Assist to develop, set up and facilitate internal controls across the organization in line with Bank Negara Operational Risk Policy Document.
    • Assist to coordinate in assessment and review of existing outsourcing activities under annual Risk Management Programme.
  • Job requirement:
    • Degree or professional qualification in internal audit, risk management, Finance or Economics.
    • Minimum 2 years working experience in insurance industry.
    • Good knowledge of the insurance business, operations and business.
    • Strong report writing and presentation skills.
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  • Job description:

    • Credit Control

    • Prepare debtor and creditor reports for reporting and credit control purposes.
    • Assist in collection and settlement of coinsurance and reinsurance balances.
    • Assist in effective credit control management to improve debtor position and minimise bad debts write-off and impairment of debtors.

  • Job requirement:
    • Diploma or relevant qualification in Accounting and Finance.
    • Minimum 2 years working experience in Finance.
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  • Job description:
    • Assess all aspect of technical underwriting, pricing & policy wordings review, survey requirement / risk improvements inclusive of Risk Referrals approval recommendation on all new and renewals for Fire class of insurances.
    • Work closely with Risk Survey Department, Claims Department as well with Business Units to combat adverse trends by evaluating survey reports / adjuster reports, loss ratio and claims trends.
    • Provide recommendation on risk improvements to support sustainability
  • Job requirement:
    • Degree holder preferably in insurance
    • Minimum 1 to 2 years working experience in insurance industry
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  • Job description:
    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
    • Degree or relevant insurance qualifications.
    • Knowledge in Underwriting and Claims.
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  • Job description:
    • Assist to provide technical advice, reference and training and to provide support to Business Units in respects of underwriting matters.
    • Review applications for new insurance and renewal by assessing underwriting details and loss experience to determine if the risk is acceptable and impose appropriate terms and conditions where applicable.
  • Job requirement:
    • Degree holder preferably in insurance.
    • Minimum of 5 years working experience in insurance industry.                                                                                           
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  • Job description:
    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
    • Degree or relevant insurance qualifications.
    • Knowledge in Underwriting and Claims.
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  • Job description:

    • Analyst Programmer / System Analyst

    • Responsible for the development of Policy400 and any other system applications as assigned.
    • Develop program specifications and code programs to agreed standards.
    • Test and debug programs, ensuring necessary changes are implemented and documented

     

    Application Analyst

    • Responsible for development and system integration of Business Process Management (BPM) solutions including model office testing and setup of production environments.
    • Plan and conduct feasibility studies and functional analysis of business requirements.
    • Develop, technical specifications, coding / setup, implementation, integration, documentation and user manuals.
    • Provide user and system support during and post implementation

     

    Support Analyst (Senior Executive)

    • Assist in IT Helpdesk logs in relations to system related issues.
    • Administer ITCCM and P400 USM.
    • Maintain and administer P400 tables and overlays (using MS Office).
    • Ensure Monthly Task Performed List are accurate and on time

    Application Programmer

    • Responsible for development and system integration of E-Commerce solutions.
    • Develop, technical specifications, coding, implementation, integration, documentation and user manuals.
    • Involve in system integration testing and user acceptance testing.

    Business Analyst (Assistant Manager)

    • Gather and document business requirements in consultation with functional / business users.
    • Analyse the feasibility of and develop requirements for system enhancements.
    • Manage major enhancement and project implementations.
  • Job requirement:

    • Analyst Programmer / System Analyst

    • Degree holder preferably in Computer Science.
    • Preferably with 2 years relevant experience in system analysis and programming.

     

    Application Analyst

    • Degree holder in Computer Science.
    • Minimum 3 years relevant experience in Business Process Management.
    • Insurance operational exposure is an advantage.
    • Knowledge in Business process flow and analysis skills, project management techniques

     

    Support Analyst (Senior Executive)

    • Tertiary qualification or diploma in computer-related discipline.
    • Minimum 2 years working experience.
    • Familiar with P400.
    • IT Security Awareness.

    Application Programmer

    • Degree holder in computer science.
    • Minimum 2 years relevant experience.

    Business Analyst (Assistant Manager)

    • Tertiary qualification or diploma in computer-related disciplines.
    • Min 5 years relevant experience in application support and business analysis.
    • Programming and insurance exposure is an advantage.
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  • Job description:
    • Perform market research and development work of Liability / Engineering insurances through analysing market needs and formulate profitable and sellable products.
    • Manage and coordinate outside departments’ resources, i.e. claims trends, loss ratio and relevant reports.
    • Provide professional advice, guidance and support to Business Units and Branch personnel in all aspects of Liability & Engineering underwriting management and operations.
  • Job requirement:
    • AMII / ACII / ANZIFF or other relevant equivalent qualification.
    • Good knowledge in underwriting and risk assessment.
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  • Job description:
    • Oversees and process claims for effectiveness of the claims management.
    • Monitor status of outstanding claims.
    • Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
  • Job requirement:
    • Degree holder with relevant working experience.
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  • Job description:
    • Provide professional service to customer and business partners.
    • Grow and manage business portfolio within authorized limits and guidelines.
    • Develop business opportunities.
    • Develop close business relationship with intermediaries and customers.
  • Job requirement:
    • Diploma/ Degree holder preferably in insurance and Business Studies.
    • Minimum 2 years working experience in Marketing, preferably in General insurance industry.
    • Minimum 5 years working experience for Assistant Manager position.
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  • Job description:
    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company cost effectiveness.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.
    • Ensure compliance of Customer Service Standards adopted by the Company.
  • Job requirement:
    • Degree or relevant insurance qualifications.
    • Knowledge in Underwriting and Claims.
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  • Job description:

    • Executive

    1. Oversee and process claims and recoveries (TPPD / OD / In-house Assessor).
    2. Involve in meeting with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, when necessary

     

    Manager

    1. Provide suggestions and recommendation on claims matters
    2. Oversee and supervise the processing of claims and recoveries
  • Job requirement:

    • Executive

    1. Degree and relevant insurance qualifications
    2. Minimum 2 years relevant working experience

     

    Manager

    1. Knowledge in motor claims handling, good analytical skills with experience in managing a team
    2. Minimum 3 years working experience
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  • Job description:
    • Assist to manage the department in the absence of the manager / HOD.
    • Assist in developing and growing motor business according to Company’s strategies and plans.
    • Performing market research and assist development on new products / initiatives / schemes.
    • Assist in analyzing statistic data of the Company and industries for improvement and loss prevention.
    • Conduct branch underwriting review.
  • Job requirement:
    • Degree holder preferably in insurance, Business or related disciplines.
    • Minimum 3 years working experience in insurance industry.                                                                                                                    
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  • Job description:
    • Assist manager in operational matters.
    • Ensure efficient implementation and full compliance of company policies, regulatory laws, guidelines and requirements including credit control.
    • Develop and monitor the department’s administrative systems, procedures and work processes for sound operations and ensure continuous improvement.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance and business studies.
    • Minimum 2 years working experience preferably in operations or branch level.
    • Good planning and organizing skills.
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  • Job description:

    • Executive

    • Handle policy processing, printing and sorting, batching of source documents to branch.
    • Assist team leader in supervision of team members as well as work allocation and data quality checking of policies.
    • Any other duties assigned by the supervisor.

    Assistant Manager

    • Constant review of work processes and workflow for improvement in liaison with the Head of Policy Servicing.
    • Assist in reviewing and analysing Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and Capacity Planning and implement corrective actions.
    • Ensure a credible client database is maintained and proper operational procedures are followed through training and education.
  • Job requirement:

    • Executive

    • Diploma/ Degree holder.
    • Candidate with working experience in insurance is preferred.

     

     

    Assistant Manager

    • Degree holder or professional qualification in insurance.
    • Candidate with more than 5 years experience in the insurance industry is most welcomed.
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  • Job description:
    • Assist to develop and review pricing, policy wording on new and / or enhanced products in accordance with company’s underwriting guide and direction.
    • Assist to follow up and work with respective managers including underwriters.
    • Assist to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Assist to monitor the market trend, where applicable by exploring and adopting useful research tools or information
  • Job requirement:
    • Diploma or degree holder with insurance background.
    • Minimum 2 years working experience for Senior Executive position.
    • Minimum 5 years working experience in general insurance operations preferably with underwriting/ claims experience for Assistant Manager position.
    • Good project management and presentation skills.
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  • Job description:
    • Administration of the CABCO user identification and password.
    • Monitoring of the CABCO outwards submission, rejection and posting.
  • Job requirement:
    • 1-2 years working experience.
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  • Job description:
    • Develop and control reports on risk control and investigative surveys in accordance to survey guidelines and department service standards.
    • Support and implement Risk Improvement recommendations through liaising with      underwriting, business units and branch personnel.
    • Provide efficient risk management service and support.
    • To liaise with MNRB / Special Rating Department on matter relating to rate disputes, FEA’s appeals and so on.
  • Job requirement:
    • Engineering degree or other relevant equivalent qualification.
    • Minimum 5 years related working experience in surveying or underwriting or loss adjustment.
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  • Job description:
    • Able to handle the full spectrum of secretarial duties.
    • Prepare and handle all office correspondences, memorandum, agenda, minutes of meeting, external letters including preparation of meeting materials and facilities.
    • Maintain a systematic filing system and safe-keeping of important documents.
    • Coordinate the flow of information internally and externally.
    • Arrange appointments and travel arrangements.
  • Job requirement:
    • Certificate/ Diploma in Private Secretaryship / Secretary Studies.
    • Minimum 2 years of relevant working experience as secretary to Senior Management.
    • Must be able to take minutes of meeting.
    • Pleasant personality with good interpersonal skills.
    • Highly confidential and dependable.
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  • Job description:
    • Work with all business units / relevant department to identify “technical competencies” of the staff across the country.
    • Identify and implement technical training by collaborating closely with HOD of business units / relevant department / product owner to ensure highest level of technical knowledge been taught to the staff.
    • Plan and organize the training calendar to meet the staff needs in Klang valley, outstation business units and relevant department.
    • Prepare and analyse post training evaluation / feedback for continuous improvement.
  • Job requirement:
    • Minimum of 2 years in technical training.
    • Ability to drive change.
    • Ability to build strong working relationships internally and externally.
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