MSIG Malaysia

Build your career with us.

Working with MSIG
Our people are our most valuable resource. We maintain a climate of empowerment and open communication amongst employees and make every effort to provide on-going opportunities for personal development and fulfillment of career aspirations.

Work for the best
MSIG Insurance (Malaysia) Bhd is a member of the MSIG Group, one of Japan's leading general insurance companies. With branches and offices all over the Asia Pacific, Europe and North America, MSIG is poised to expand further and establish strong business bases in these regions including Malaysia, offering you opportunities for career advancement and development.

Workplace Culture & Values
At MSIG Malaysia, we encourage a holistic approach to career development. We do this by offering our people life-long career and job satisfaction, listening and attending to their needs, giving them a sense of fulfillment from their work and allowing them to exercise their talents and capabilities.

We also provide the opportunity to contribute towards the protection and improvement of the environment and to be a part of an organisation that has corporate social responsibilities towards the society in general. We strive to create office environments that are ideal for work and friendly to customers.

These promises we make are all part of MSIG Malaysia’s Employer Value Proposition.

MSIG Malaysia provides a work environment that:

  • Fosters continuous learning and provides opportunities to develop skills and competencies, for purposeful employee development and career paths.
  • Recognises efforts and provides optimum rewards and benefits.
  • Cultivates pride and engagement, demonstrating care and concern for employees.

 

Recognition & Rewards
We give our people the best possible start by providing them with classroom and on-the-job training, competitive staff terms and benefits and facilitating an opportunity to become professionally qualified in insurance. There are ample opportunities for good performing staff to be groomed for further development, even the chance to work and travel abroad.

Work Experience
If you have the relevant working experience or have just graduated in finance, accounting, IT, economics, and marketing or relevant business disciplines, and believe you have what it takes to be part of a dynamic team in a forward-looking organisation, you can apply below or write-in with your CV and copies of transcripts to:

 

Human Resource Department

MSIG Insurance (Malaysia) Bhd (46983-W)

Level 18, Menara Hap Seng 2, Plaza Hap Seng,

No.1, Jalan P. Ramlee,

50250 Kuala Lumpur

P.O. Box 11034, 50990 Kuala Lumpur, Malaysia.

myapplication@my.msig-asia.com

Please take notice that your application and the information provided therein may be processed and shared within MSIG Malaysia and/ or organizations related or associated with MS & AD Insurance Group (in and outside Malaysia). Applications are retained by us for a period of 1 year, thereafter they will be destroyed. By submitting the application, you have agreed to the above use of your information. To find out more about our Privacy Notice, please click below.

Vacancies
MSIG continually seeks those who are professional in their work, and committed to personal development and long-term career advancement. A conducive working environment with a competitive remuneration package awaits you.

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Last updated 05 Apr 2019

  • Job description:
  • Assistant Manager

    • Supervise overall general office administration activities that cover office maintenance, office equipment maintenance, office security, fleet management, mailroom management, records management and facilities management.
    • Administer office and residential tenancy.
    • Develop business partnering relationship with vendors / contractors / service provider.
    • Assist superior in departmental yearly budget.
    • Develop, guide and train subordinates.
  • Job requirement:
  • Assistant Manager

    • Minimum Diploma holder preferably in Office Administration or related disciplines.
    • Minimum 5 years working experience with wide scope of knowledge in general office administration.
    • Good communication and negotiation skills.
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  • Job description:
    • Responsible and dedicated to all incoming telephone enquiries / e-mails from customers, queries and complaints relating to the products and services, with the objective of resolving issues as timely, providing first excellent contact resolution.

  • Job requirement:
    • Degree / Diploma / STPM / SPM holders preferably in Insurance or Business Studies.
    • Good communication skills, written & spoken.
    • Good interpersonal and people management skills.
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  • Job description:
  • Executive

    • Issuing receipts and process requisitions to intermediaries/ policy holder.

    Senior Executive

    • Assist with agency administration function, ie. registration of new agents through PIAM OARS, renewals, MMC, terminations, reports and etc.
    • Ensure the Agency agreements are executed within the stipulated time frame and records are properly maintained.
    • Assist with the preparation of monthly and quarterly reports to assist management team and business units in monitoring the business performance.

    Assistant Manager / Manager

    • Manage and support the operations of agency admin in BOS and manage DMS system.
    • Agency Admin functions such as timely registration of new agents, renewals, MMC, terminations and suspension.
    • Supervision of the agency admin team; ensure resources and workload are properly managed and maximized for greater efficiency and effectiveness.
  • Job requirement:
  • Executive

    •  Minimum Degree in Finance, Business Studies.
    •  Minimum 1 year working experience

    Senior Executive

    • Degree or diploma holder preferably in insurance or related disciplines.
    • 5 years working experience preferably in insurance industry.

    Assistant Manager / Manager

    • 2 - 3 years in Insurance Industry particular in handling Agency Admin operations.
    • Good in oral and written communication.
    • Good typing skill.
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  • Job description:
    • Assist to implement agreed Communication Plan and Content outreach, including newsletter, intranet, website and social media platforms.
    • Develop and review print materials.
    • Assist to implement Business Continuity Plan (BCP) activities for the year and support for crisis communication.
    • Procurement activities for corporate gifts, stock control and expenses monitoring.
  • Job requirement:
    • Degree in Mass Communication, Media Relations, Advertising or related disciplines.
    • Minimum 2 years working experience preferably in communication / insurance industry.
    • Good planning and organizing skills.
    • Strong written and spoken English.
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  • Job description:
  • Senior Executive

    • Assist in establishing and embedding a positive, open and consistent Compliance culture companywide which includes communication, update and training on relevant laws, regulations, BNM Policy Documents, PIAM Circulars and MSIG Policies, Regulations and Guidelines governing the business.
    • Support in development and implementation of Compliance and AML/CFT framework as well as monitoring and reporting on Compliance and AML/CFT matters.
    • Manage references for compliance with relevant policy documents and circulars.
    • Assist in the preparation of regional requirements on Compliance.
    • Update Compliance and AML/CFT Manuals periodically with regulatory and other relevant changes.

    Manager

    • To assist in provision of Compliance services across the Company's business operations to ensure understanding and compliance with all relevant laws and regulations.

  • Job requirement:
  • Senior Executive

    • Degree holder preferably in Law, Finance, Economics or professional qualification.
    • At least 3 years working experience in either Compliance or Internal Audit, preferably in the financial services industry.

    Manager

    • Degree holder preferably in Law, Finance, Economics or professional qualification.
    • 5 years at managerial position in Audit or Compliance, preferably in the financial services industry.
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  • Job description:
    • Attend to all manner of customers’ queries, purchase and renew of insurance.
    • Ensure all incoming calls are answered within the service level set by the Company.
    • To work as a team to reduce the call abandoned rate.
    • Ensure all reports are updated and completed in a timely manner.
    • Ensure all transactions are error-free especially for premium collection, premium calculation and quotations.
    • To attend to any other assignments assigned by the superior.
  • Job requirement:
    • Diploma / Degree holder preferably in insurance or related disciplines.
    • 1-2 years working experience preferably in Customer Service.
    • Good communication skills, written & spoken.
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  • Job description:
    • To perform solvency assessment including stress testing, RI Credit Risk Framework, Internal Capital Adequacy Assessment Process.
    • Risk Management Independent Assessment.
    • ORION Reporting including KRIs and Loss Event Database Reporting.
  • Job requirement:
    • At least 3 years working experience, preferably in Risk Management or Audit related fields within financial service industry.
    • Knowledge and experience in general insurance industry is an advantage.
    • Effective communication skills, both written and verbal.
    • Good interpersonal and people management skills.
    • Pro-active and committed to continuous improvement.
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  • Job description:
  • Manager

    • Perform market research and development work of fire insurance through analysing market needs and formulate profitable and sellable products.
    • Provide professional advice, guidance and support to Business Units and Branch personnel in all aspects of fire underwriting and Risk Survey management and operations.
  • Job requirement:
  • Manager

    • Degree holder in Business / Insurance.
    • Good knowledge in underwriting of fire / LSR and risk assessment.
    • Good market knowledge in fire products.
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  • Job description:
    • Ensure all claims are settled promptly.
    • To liaise with underwriters and business units on policy and claim matters.
  • Job requirement:
    • Degree or relevant insurance qualifications.
    • Knowledge in Underwriting and Claims.
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  • Job description:
  • Executive / Senior Executive - Compensation & Benefits

    • Provide support, coordination and control in the area of administering Compensation & Benefits to staff.

     

  • Job requirement:
  • Executive / Senior Executive - Compensation & Benefits

    • Degree holder preferably in Human Resource or related disciplines.
    • Minimum 3-5 years of relevant C&B experience.
    • Good time management and able to work independently.

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  • Job description:
    • Implementing local information Security Policy, Regulations and its Guidelines, consistent with local regulatory and legislative requirements.
    • Ensuring that information security risks are reflected in the BUs' risk map.
    • Escalating important information security issues and/or incidents within the BU and to RHC.
    • Developing a local annual action plan for information security activities and/or initiatives.
    • Sharing information security issues and solutions with RHC and other BUs.
    • Providing a regular update to the RHC or local Senior Management Team on the key activities and issues with accompanying remedial and/or improvement actions.
  • Job requirement:
    • Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualifications.
    • Minimum 4 years' experience in a position working with and influencing senior management.
    • Possession of professional certifications such as CISSP, CISM, CEH, ISO/IEC2007:2013, ISO/IEC27010:2015 will be an added advantage.
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  • Job description:
  • Assistant Manager - E-Commerce Application

    • Responsible for development and system integration of E-Commerce Applications solutions.

    Assistant Manager - Polisy/400

    • Responsible for development and system integration of Polisy/400 Applications solutions.

     Application Analyst / Senior Application Analyst (BPM)

    • Responsible for development and system integration of Business Process Management (BPM) solutions including model office testing and setup of production environments.

    Application Analyst / Senior Application Analyst (VPMS)

    • Responsible for development and system integration of Business Applications solutions.

    Support Analyst (Senior Executive / Executive)

    • Assist in IT Helpdesk logs in relations to system related issues.
    • Administer ITCCM and P400 USM.
    • Maintain and administer P400 tables and overlays (using MS Office).
    • Ensure Monthly Task Performed List are accurate and on time


    Network Administrator (Executive)

    • Ensure secure operations of in-house computer systems, servers and network connections. This include system logs review and analysis, scrutinizing network traffic, establishing and updating virus scans and troubleshooting.
    • Carry out other special tasks / projects as may be delegated.
  • Job requirement:
  • Assistant Manager

    • Tertiary qualifications preferably computer-related disciplines.
    • At least 6 years working experience in development and preferable 2 years in people management.


     Application Analyst

    • Degree holder in Computer Science.
    • Minimum 3 years relevant experience in BPM / VPMS.
    • Insurance operational exposure is an advantage.
    • Knowledge in Business process flow and analysis skills, project management techniques

    Support Analyst (Senior Executive / Executive)

    • Tertiary qualification or diploma in computer-related discipline.
    • Minimum 2 years working experience.
    • Familiar with P400.


    Network Administrator (Executive)

    • MCSE, CCNA with fundamental security knowledge, highly preferably CISCO Certified Network Administrator.
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  • Job description:
    • Planning, organizing and managing the operational, finance, technical insurance and information system audit activities.
    • Assure audit planning, audit performance, reporting and follow-up in own areas of attention, including new projects under development.
    • Provide audit advisory services.
  • Job requirement:
    • Degree holder / professional qualification in Accounting or Certified Internal Auditor.
    • Minimum 2 years related working experience for Executive position.
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  • Job description:
    1. Assist with logistic arrangement for in-house and regional initiated programmes.
    2. Registering participants to external programme once approved by the respective management.
    3. Staff on-boarding programme.
    4. Maintaining and support the Learning Management System.
  • Job requirement:
    1. Diploma / Degree holder.
    2. Minimum 2 years of working experience.
    3. Good communication skills.
    4. Knowledge of Ms. Excel (Intermediate / Advanced).

                                                                                                                                    

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  • Job description:
    • Oversees and process claims for effectiveness of the claims management.
    • Monitor status of outstanding claims.
    • Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.
  • Job requirement:
    • Degree holder with relevant working experience.
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  • Job description:
    • Provide professional service to customer and business partners.
    • Grow and manage business portfolio within authorized limits and guidelines.
    • Develop business opportunities.
    • Develop close business relationship with intermediaries and customers.
  • Job requirement:
    • Diploma/ Degree holder preferably in insurance and Business Studies.
    • Minimum 2 years working experience in Marketing, preferably in General insurance industry.
    • Minimum 5 years working experience for Account Manager position.
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  • Job description:
    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company cost effectiveness.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.
    • Ensure compliance of Customer Service Standards adopted by the Company.
  • Job requirement:
    • Managerial skills and high in technical competency in handling miscellaneous claims.
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  • Job description:
  • Executive - OD

    • Responsible to ensure all legitimate claims are settled promptly and fairly.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.

     

    Assistant Manager (TPPD) / Manager (OD/TPPD)

    • Oversee, supervise and process claims and recoveries.
  • Job requirement:
  • Executive

    • Degree holder and relevant insurance qualifications.
    • Minimum 2 years relevant working experience.

     Manager

    • Knowledge in motor claims handling, leadership skills, good analytical skills with experience in managing a team.
    • Minimum 3 years working experience.
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  • Job description:
    • Responsible to ensure that all legitimate claims are settled promptly and fairly and within company's cost effectiveness.
    • Ensure claims reserves are maintained appropriately and adequately provided at all times.
  • Job requirement:
    • Minimum 2 years experience.
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  • Job description:
  • Executive

    • Handle policy processing, printing and sorting, batching of source documents to branch.
    • Assist team leader in supervision of team members as well as work allocation and data quality checking of policies.
    • Any other duties assigned by the supervisor.

    Manager

    • Constant review of work processes and workflow for improvement in liaison with the Head of Policy Servicing.
    • Assist in reviewing and analysing Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and Capacity Planning and implement corrective actions.
    • Ensure a credible client database is maintained and proper operational procedures are followed through training and education.
  • Job requirement:
  • Executive

    • Diploma/ Degree holder.
    • Candidate with working experience in insurance is preferred.

     
    Manager

    • Degree holder or professional qualification in insurance.
    • Candidate with more than 5 years experience in the insurance industry is most welcomed.
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  • Job description:
    • Assist to develop and review pricing, policy wording on new and / or enhanced products in accordance with company’s underwriting guide and direction.
    • Assist to follow up and work with respective managers including underwriters.
    • Assist to develop and promote products in alignment to business strategies, IT and underwriting policies.
    • Assist to monitor the market trend, where applicable by exploring and adopting useful research tools or information
  • Job requirement:
    • Diploma or Degree holder in Insurance.
    • Minimum 2 years working experience.
    • Good project management and presentation skills.
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  • Job description:
    • Work with all business units / relevant department to identify “technical competencies” of the staff across the country.
    • Identify and implement technical training by collaborating closely with HOD of business units / relevant department / product owner to ensure highest level of technical knowledge been taught to the staff.
    • Plan and organize the training calendar to meet the staff needs in Klang valley, outstation business units and relevant department.
    • Prepare and analyse post training evaluation / feedback for continuous improvement.
  • Job requirement:
    • Minimum of 2 years in technical training.
    • Ability to drive change.
    • Ability to build strong working relationships internally and externally.
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