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Notes

MSIG Insurance (Malaysia) Bhd is a member of PIDM. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my).

Key benefits

Fire, lightning & explosion caused by gas used for domestic purposes only

This coverage protects your property from damage caused by specific events involving fire, lightning, and explosions resulting from gas used for domestic purposes (such as cooking, heating, or hot water systems). These risks can cause significant damage to the property, so this insurance is designed to provide financial protection in the event that one of these incidents occurs.

Coverage

Read the product disclosure sheet and general terms and conditions before taking out this insurance. View downloads

Add-on

Special perils Build Back Better Green Clause

Special perils

The policy may be extended to cover the following special perils with additional premium being charged such as:

  • Aircraft damage
  • Earthquake and Volcanic Eruption
  • Storm, Tempest
  • Flood
  • Explosion
  • Impact Damage
  • Bursting or Overflowing of Water Tanks, Apparatus or Pipes
  • Bush/Lalang Fire
  • Subsidence and Landslip
  • Spontaneous Combustion
  • Riot, Strike and Malicious Damage, and
  • Damage by Falling Trees or Branches and Objects therefrom.

Available with

Build Back Better Green Clause

Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.​

To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*​

(Terms and conditions apply.)​

*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.

 

Find out more about Build Back Better Green Clause.

Available with

Special perils

The policy may be extended to cover the following special perils with additional premium being charged such as:

  • Aircraft damage
  • Earthquake and Volcanic Eruption
  • Storm, Tempest
  • Flood
  • Explosion
  • Impact Damage
  • Bursting or Overflowing of Water Tanks, Apparatus or Pipes
  • Bush/Lalang Fire
  • Subsidence and Landslip
  • Spontaneous Combustion
  • Riot, Strike and Malicious Damage, and
  • Damage by Falling Trees or Branches and Objects therefrom.

Available with

Build Back Better Green Clause

Businesses can make a positive impact on the environment by using sustainable materials in the construction of their premises.​

To support businesses in their sustainability efforts, MSIG now offers the Built Back Better Green Clause. This enhancement to your fire insurance coverage covers the additional costs of replacing damaged materials with sustainable options, in line with Green Building Index* (GBI) guidelines.*​

(Terms and conditions apply.)​

*GBI is Malaysia’s industry-recognised green rating tool for buildings to promote sustainability.

 

Find out more about Build Back Better Green Clause.

Available with

Mask Group

Building Cost Calculator (BCC)

A guide to help you in determining the estimated sum to be insured for your shop house or shop office.

Frequently asked questions

What are the procedures for me to cancel my policy? What if the Company decides to cancel my policy?

You may cancel the policy at any time by notifying us in writing. The Company may cancel this policy by sending 14 days notice by recorded delivery letter or registered letter to your last known address. Any refund of premium is based on the short period rate basis and depends on how long the cover has been in force.

How do I make a claim?

Please provide a written notice to the Company with full details within 15 days upon happening of any loss or damage. You may contact any MSIG Branch or your Insurance Adviser to obtain a copy of the claim form. Submit the completed claim form to the Company together with all relevant documents as soon as possible.

How do I enrol for the policy?

Just complete the proposal form and send it to your Insurance Adviser or the nearest MSIG branch. You can get the proposal form from your Insurance Adviser, or look for it in the Downloads section of this website.

What do I need to do if there are changes to my contact details?

It is important that you inform MSIG of any change in your contact details to ensure that all correspondences reach you in a timely manner.

How do I lodge a complaint if I am unhappy with the product or services?

If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with our MSIG Customer Service Centre.

If you are still not satisfied with the decision, you can write either to the Customer Services Bureau of Bank Negara Malaysia or the Financial Markets Ombudsman Service (FMOS) (formerly known as Ombudsman for Financial Services (OFS)), free of charge.

Downloads

Fire Insurance - ENG

Fire Insurance PDS (BM)

Fire Insurance Proposal Form

MSIG Fire Add-On Post-Loss Benefit Leaflet - ENG

MSIG Fire Add-On Post-Loss Benefit Leaflet - BM

MSIG Fire Add-On Post-Loss Benefit Proposal Form

Landslip or Landslide Leaflet

Download all

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