Burglary

This policy provides cover against theft of property e.g. stock-in-trade, office equipment, furniture, fixtures, fittings etc.

This policy covers:  

• Loss of property whilst contained in the specified premises:  
  • By theft consequent upon actual, forcible and violent entry into or exit 
  • As a result of armed robbery or robbery with violence  
• Damage to property or specified premises due to theft or any attempt thereat  

Your property may be insured on either one of the following basis:  

1. Full Value  
   This is adopted when a possibility of the entire property insured being stolen at any one time exists. The sum insured should be the full value of the property insured.  
2. First Loss  
   This is adopted when it is impossible for the entire property insured to be stolen at any one time. The sum insured should represent the maximum potential loss at any one time.  

Duration of cover is for one year. You need to renew your insurance policy annually.

The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact MSIG Insurance (Malaysia) Bhd or PIDM (visit www.pidm.gov.my).

The premium that you have to pay may vary depending on our underwriting requirements, risk exposure and sum insured. 

You are obligated to pay any applicable taxes (which include but not limited to service tax and stamp duty) imposed by the Malaysian tax authorities in relation to your Policy.

• Duty of Disclosure: It is the duty of the Proposer to disclose to MSIG Insurance (Malaysia) Bhd (“Company”) a matter that (a) he/she knows to be relevant to the decision of the Company on whether to accept the risk or not and the rates and terms to be applied; or (b) a reasonable person in the circumstances could be expected to know to be relevant. This duty of disclosure by the Proposer shall continue until the time the contract of insurance is entered into, varied or renewed.
• The basis of compensation for loss or damage to the property insured except stock-in trade:
  • Market Value - we will pay the cost of repairing the lost or damaged property less the amount of wear, tear and depreciation.
  • Replacement Value - we will reinstate, repair or replace the lost or damaged property without deductions being made for wear, tear or depreciation, provided that the sum insured is adequate to cover the total cost of replacing the property.
• You must take all safety measures to prevent theft.  
• Excess, being the amount you have to bear before we indemnify you.

If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with our Customer Service Centre.

If you are still not satisfied with the decision, you can write either to the Customer Services Bureau of Bank Negara Malaysia or the Financial Markets Ombudsman Service (FMOS) (formerly known as Ombudsman for Financial Services (OFS)), free of charge.