Office Closure for KL Head Office and selected branches on 2 & 3 February 2026

Dear Policyholders and Business Partners,

Please be informed that MSIG KL Head Office & selected branches will be closed for Thaipusam and Federal Territory Day on the following dates:

MSIG Head Office (KL)

Closed on:

2 February 2026 (Monday) – Replacement Holiday for Thaipusam
3 February 2026 (Tuesday) – Replacement Holiday for Federal Territory Day

Operations will resume on 4 February 2026 (Wednesday), 8.30 a.m. to 5.30 p.m.

MSIG Alor Setar, Sungai Petani, Penang, Ipoh, Petaling Jaya, Klang, Seremban, Batu Pahat, Kluang, Johor Bahru

Closed on:

2 February 2026 (Monday) – Replacement Holiday for Thaipusam

Operations will resume on 3 February 2026 (Tuesday), 8.30 a.m. to 5.30 p.m.

During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.

As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.

MSIG Motor Assist: 1-300-880-833

MSIG Home Assist: 1-300-880-863

MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 2166 3080

MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: 1-800-887-940

For business partners, kindly contact your Account Handlers for any business enquiries.

Thank you for your understanding.