*Update 27 Oct 2020: Due to the extension of Sabah CMCO until 9 Nov 2020, MSIG branches in Sabah (Kota Kinabalu, Tawau and Sandakan) will remain closed until further notice.
*Update 8 Oct 2020: MSIG Sandakan branch will also be closed starting tomorrow (9 Oct). This means that all of our MSIG Sabah branches (Kota Kinabalu, Tawau & Sandakan) will be closed until further notice.
We apologise for the inconvenience. For your safety and wellbeing please stay vigilant, keep a face mask on in public, and maintain good personal hygiene.
For assistance during this time, you may still e-mail us at myMSIG@my.msig-asia.com or call our customer service hotline at 1-800-88-MSIG (6744)
For business partners, kindly contact your Account Handlers for any business enquiries.
*Update 5 Oct 2020: MSIG Kota Kinabalu branch will be closed starting today (5 Oct) and will reopen next Monday (12 Oct). During this time, please e-mail us at myMSIG@my.msig-asia.com or call our customer service hotline at 1-800-88-MSIG. We apologise for the inconvenience.
-Original Post 2 Oct 2020.
Dear Policyholders and Business Partners,
During the Inter-district Travel Restriction period affecting Sabah from 3 – 16 Oct 2020, MSIG Kota Kinabalu and Sandakan branches will continue to operate.
However, for your health and wellbeing, we recommend that you email us at myMSIG@my.msig-asia.com or call our branches at:
MSIG Kota Kinabalu: +6088 301 030
MSIG Sandakan: +6089 217 388
MSIG Customer Service Hotline: 1-800-88-MSIG (6744)
As always our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, Flexihealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
