Dear Policyholders and Business Partners,
In conjunction with Chinese New Year’s Eve, our KL Head Office and branches will be closed half day (PM) on 16 February 2026 (Monday). These offices will open as per the following operating hours:
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- MSIG Kota Bharu, Penang, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Kota Kinabalu, Sandakan, Tawau, Kuching, Miri & Sibu branches
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Open on:
- 16 February 2026 (Monday), 8.30 a.m. to 12.30 p.m.
Operations will resume on 19 February 2026 (Thursday), 8.30 a.m. to 5.30 p.m.
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- MSIG Alor Setar, Sungai Petani, Batu Pahat, Johor Bahru, & Kluang branches
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Open on:
- 16 February 2026 (Monday), 8.30 a.m. to 12.30 p.m.
Operations will resume on 20 February 2026* (Friday), 8.30 a.m. to 5.30 p.m.
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*Note: Subject to Awal Ramadan on 19 February 2026.
During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.
As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 2166 3080
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: 1-800-887-940
For business partners, kindly contact your Account Handlers for any business enquiries.
We would also like to take this opportunity to wish you a very Happy Chinese New Year 2026!
