Dear Policyholders and Business Partners,
Please be informed that MSIG KL Head Office & branches will be closed for Labour Day, Hari Raya, and Occasional Holiday (Cuti Peristiwa) for Kelantan on the following dates:
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MSIG Head Office Kuala Lumpur, Alor Setar, Penang, Sg. Petani, Ipoh, Kuantan, Klang, Petaling Jaya, Seremban, Melaka, Batu Pahat, Kluang, Johor Bahru, Kota Kinabalu, Tawau, Sandakan, Kuching, Miri & Sibu branches
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Closed on:
- 2 May 2022 (Monday) – Replacement holiday for Labour Day
- 3 – 4 May 2022 (Tuesday – Wednesday) – Hari Raya
- *Operations will resume on 5 May 2022 (Thursday), 8.30 a.m. to 5.30 p.m.
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MSIG Kota Bharu branch
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Closed on:
- 1 May 2022 (Sunday) – Labour Day
- 2 May 2022 (Monday) – Half day (PM) closure on eve of Hari Raya
- 3 – 4 May 2022 (Tuesday – Wednesday) – Hari Raya
5 May 2022 (Thursday) – Occasional Holiday (Cuti Peristiwa)
- * Operations will resume on 8 May 2022 (Sunday), 8.30 a.m. to 5.30 p.m.
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The branches will only accept visits from those who have completed their primer dose (completed 2 doses of vaccine, and with a low-risk status in MySejahtera).
We highly encourage everyone to adopt new normal practices and adhere to SOP during the Transition to Endemic phase. As such, please consider e-mailing or calling us before you decide to make a trip to our offices - not only can we help you with your enquiries or insurance renewal wherever you are, but we would also be helping each other to stay safe and be protected.
• Email: myMSIG@my.msig-asia.com
• Customer Service Hotline: 1-800-88-MSIG (6744)
As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: +603 7628 3980
hygiene, and maintain physical distancing.
