Updated as of 16 March 2026:
Dear Policyholders and Business Partners,
In view of the recent announcement, MSIG Kota Bharu branch will be closed on 19 March 2026 (Thursday), while MSIG KL Head Office & other branches will be closed on 20 March 2026 (Friday).
These offices will resume operations on the following dates:
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- MSIG Alor Setar, Ipoh, Klang, Kota Bharu, Kuantan, Penang, Petaling Jaya, Seremban, Sungai Petani, Kota Kinabalu, Kuching, Miri, Sandakan, Sibu & Tawau branches
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- MSIG Batu Pahat, Johor Bahru, Kluang & Melaka branches
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- 25 March 2026 (Wednesday)
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During this time, please email us at myMSIG@my.msig-asia.com and we will attend to your email on the next working day.
As always, our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.
MSIG Motor Assist: 1-300-880-833
MSIG Home Assist: 1-300-880-863
MSIG Assist (International) – Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 2166 3080
MSIG Assist (Domestic) – Healthcare International Insurance Policy, FlexiHealth Insurance Policy, Edu Medicare Policy: 1-800-887-940
For business partners, kindly contact your Account Handlers for any business enquiries.
We would also like to take this opportunity to wish you a Selamat Hari Raya Aidilfitri 2026! Maaf Zahir dan Batin.
