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FAQ

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Personal Insurance

What is this product about?

This policy provides insurance against liability to other parties for injury or death, damage to other parties' property, and accidental or fire damage to your motorcycle or theft of your motorcycle.

What are the optional add-ons provided?

  1. Rider’s Personal Accident (Non-Tariff)
  2. All Riders
  3. Strike, Riot and Civil Commotion
  4. Inclusion of Special Perils
  5. Legal Liability to Pillion

What are the procedures for me to cancel my policy? What if the Company decides to cancel my policy?

You may cancel the cover at any time by notifying us in writing. Within 7 days of the cancellation, you must surrender to us the certificate of insurance or alternatively provide us with a statutory declaration. We may also cancel this cover by giving you 14 days' notice by registered post to your last known address. Details of the refund of premium are stated in the Policy, Cancellation Condition No. 3.

How do I make a claim?

Please provide a written notice to the Company with full details within 7 days upon receiving notice of or sustaining any accident, loss or damage. You may contact any MSIG Branch or your Insurance Adviser to obtain a copy of the claim form. Submit the completed claim form to the Company together with all relevant documents as soon as possible.

How do I enrol for the policy?

Just complete the attached proposal form here and send it to us or your Insurance Adviser.

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