All Malaysians, Permanent Residents, Work Permit/Employment Pass Holders or otherwise legally employed in Malaysia and their Dependents between 6 and 65 years of age at the date of first enrolment and may be renewed up to the maximum age of 70. Different terms will apply for Malaysians residing outside Malaysia. Professions and occupations involving manual work or the use of tools and machinery may be subject to premium loading.

This insurance covers activities not normally covered by conventional Personal Accident plans. The MSIG Sports Personal Accident Insurance protects you when you enjoy the following: mountaineering, abseiling, bungee jumping, hiking, skiing and other winter sports, marathons, hang gliding, martial arts (excl. boxing and wrestling), scuba diving, swimming and other water sports, go kart, horse riding, racquet sports, golf and other amateur sports. Please refer to www.msig.com.my for the full list.

You may cancel the cover at any time by notifying us in writing. Any refund of premium is based on the pro-rata basis and depend on how long the cover has been in force and subject to the Company retaining a minimum premium of RM60.00 and the prevailing Service Tax and whether any claims have been made. The Company may cancel this cover or any Section by sending 7 days’ notice by recorded delivery letter or registered letter to your last known address and the return of premium will depend on how long the cover has been in force and whether any claims have been made.

Please inform us in writing with full details as detailed on the claim form within 7 days upon receiving notice of or sustaining any accident, loss or damage. You may contact any MSIG branch to obtain a copy of the claim form. Submit the completed claim form together with all relevant documents as soon as possible.

Just complete the attached proposal form here and send it to us, or your insurance adviser.

If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with our Customer Service Centre.

If you are still not satisfied with the decision, you can write either to the Customer Services Bureau of Bank Negara Malaysia or the Ombudsman for Financial Services (OFS), free of charge.