• This is a national bill payment initiative by Bank Negara Malaysia. You can make premium payments (available for transactions with Policy Numbers only) to MSIG via the internet or mobile banking at your preferred bank using your current, savings or credit card account. JomPAY is a free service for you.
• To make payment, log on to your Bank's website or mobile banking. Look for the JomPAY logo and enter MSIG's Biller Code (you can refer to your Tax Invoice or Renewal Notice for details). See example below.

• Enter the details as printed on "Ref-1" which can be found on our document. It is important that you follow the details exactly so that your transaction can be immediately identified after it arrives.

• Instructions to MSIG's intermediaries (i.e. agents, dealers, or brokers)
  1. Log on to GenLink to make payments.
  2. Pay using the SCB Virtual Account (VA) which has been uniquely assigned to you. DO NOT use the SCB Account Number quoted below. If you do not have a SCB VA, please make arrangements to obtain one from your Account Handler.

IMPORTANT NOTE :- Once the funds are transferred, it is important that the deposit evidence (eg. transaction advice/proof of fund transfer) together with the remittance details (e.g. a list of policies and its respective amount that are being paid) are promptly furnished to our MSIG representative. By doing this, your remittance can be updated immediately.

• Instructions to Policyholders :-

• • If you have an internet banking account, log on to your Bank's website or mobile banking. Select "Transfer" and proceed to make payment via "IBG" or "IFT".
  • If you do not have internet and mobile banking, IBG / IFT can be done at your bank's ATM.
  • The details below will be required for payment via IBG / IFT :-

Corporate Clients: Please pay using the SCB Virtual Account (VA) which has been uniquely assigned to your company. DO NOT use the SCB Account Number quoted above. If your company does not have a SCB VA, please make arrangements to obtain one from your Account Handler.

If you have been advised to use another MSIG bank account by our staff, kindly follow their instruction. DO NOT make deposits into a staff's personal bank account.

IMPORTANT NOTE :- Once the funds are transferred, it is important that the deposit evidence (eg. transaction advice/proof of fund transfer) together with the remittance details (eg. a list of policies and its respective amount that are being paid are promptly furnished to our MSIG representative. By doing this, your remittance can be updated immediately.

• You may also fax the "Credit / Debit Card Authorization Form" to our Head Office or our Branches.

Important Note :- If you have faxed the "Credit / Debit Card Authorization Form", please DO NOT mail or vice versa to avoid DOUBLE PAYMENT.

• Cheques should be made payable to "MSIG Insurance (Malaysia) Bhd". Indicate the Policy Number, Policyholder's Name & Contact Number on the reverse side of the cheque.
• For Credit / Debit Card payments, kindly complete the "Credit / Debit Card Authorization Form". Please call our Customer Service @ 1800-88-MSIG (6744) to obtain the form for completion.
• You may mail your payments to our Head Office or our Branches. Our Head Office mailing address is :-
  P. O. Box 11034
  50990 Kuala Lumpur
  Malaysia

• If you prefer to pay directly, please visit our Head Office or our Branches
• Cheques can be dropped off into the MSIG Drop Box located by the driveway at the front entrance of MSIG's Head Office. Indicate the Policy Number, Policyholder's Name & Contact Number on the reverse side of the cheque.

MSIG SUPPORTS BANK NEGARA MALAYSIA'S MIGRATION TO ELECTRONIC PAYMENT INITIATIVE.

FOR EFFICIENCY, WE ENCOURAGE ELECTRONIC PAYMENTS.