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FAQ

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General Topics

How do I enrol for the policy?

Easy! Just complete the application steps via MSIG Online for immediate processing of your chosen product.

Would I need to get a medical examination before buying insurance?

Nope, not necessary. Just note that our policy doesn't cover any existing illness or condition you might have before the insurance was purchased.

Can I buy insurance on behalf of others e.g. parents, friends?

Yes, you can as long as they are within the age limit of the respective policy. But 'Family Members' in 1 certificate is restricted to yourself, spouse & maximum 5 children only. You can find out more by downloading the Product Disclosure Sheet (PDS), available in the More Info section of your chosen product.

I'm pregnant. Does the Travel cover for 1 or 2 lives?

Firstly, congrats! Our insurance only covers the person named in the Certificate of Insurance. Note that the policy does not cover claims arising from pregnancy or its complications.
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