Personal Accident Claims
What to do
01
Notify MSIG immediately
Notify MSIG immediately for any event that may give rise to a claim under the policy.
02
Obtain claim form
Print a copy of the claim form below or contact any MSIG Branch to obtain the claim form.

MSIG Assist
24-Hour Worldwide Emergency Medical & Travel Assistance
What you need
for non-fatal cases
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Medical report
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Original medical bills and receipts
What you need
for fatal cases
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Copy of police report
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Copy of death certificate
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Copy of post-mortem report
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Burial certificate
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Letter of administration
Frequently asked questions
Are medical expenses involving Chinese physicians covered? / Adakah perbelanjaan perubatan yang melibatkan doktor perubatan Cina dilindungi?
Yes, the policy covers Chinese physician/bonesetter expenses up to a maximum of RM250 per consultation.
Ya, polisi ini merangkumi perbelanjaan untuk doktor perubatan / peneliti tulang Cina sehingga maksimum RM250 setiap konsultasi.
What are the exclusions under the policy? / Apakah pengecualian di bawah polisi?
The policy does not cover: / Polisi ini tidak merangkumi:
- Sickness or disease, or gradual physical and mental wear and tear.
Penyakit atau wabak, atau kehausan dan kelelahan fizikal dan mental secara beransur-ansur.
- Certain types of hazardous activities such as parachuting, hang gliding and racing other than on foot.
Aktiviti berbahaya tertentu seperti payung terjun, penerbangan meluncur dan sebarang jenis perlumbaan melainkan perlumbaan berlari.
- Events arising from war, terrorism, suicide, intentional self-injury, pregnancy, childbirth, pre-existing physical or mental defects or drug.
Kejadian yang timbul akibat perang, keganasan, bunuh diri, percubaan bunuh diri yang disengajakan, kehamilan, kelahiran anak, kecacatan fizikal atau mental yang sedia ada atau dadah. - HIV and / or HIV related illness including AIDS.
Penyakit HIV dan / atau penyakit yang berkaitan dengan HIV termasuk AIDS.
(Full details are contained in the Personal Accident Policy)
(Maklumat lengkap terdapat dalam Polisi Kemalangan Diri)
*Is not applicable for Mini PA Insurance
*Tidak diguna pakai untuk Insurans Kemalangan Diri Mini.