MSIG Malaysia

Your home is an investment. But not just any investment. It's one that grows physically and emotionally with you. MSIG understands that you have your heart in safeguarding your home contents and family. That's why we go above and beyond with MSIG All-In-Home Insurance. It gives you the flexibility to choose the extent of coverage you want. So as your investment grows, so does its protection.

Your policy comes with FREE Assistance


A thousand and one emergencies can happen in your home any minute. A roof leak, blocked drains, a ruptured pipe, a short circuit, or perhaps you forgot your keys and could not get in. All these misfortunes always seem to happen at the wrong time and cause a great deal of inconvenience to you. MSIG Home Assist can help you with your household problems.    

Contact 1-300-880-863 or click here  for more details about Home Assist.

Nomination is important to ensure that your loved ones get the protection that you intended.

To assist you in understanding ‘Nomination’, we have come up with simple FAQs below. 

1.    Why do I have to nominate?

Nomination is important to ensure that your loved ones will receive the protection as intended by you and that policy moneys may be paid out by insurers without any delay.  Where no nomination is made, the policy moneys will be paid out to your lawful executor (if you have made a Will) or your lawful administrator (if no Will has been made) – this process will take a while.

*If there is no lawful executor or administrator, then the policy moneys will be paid out to the rightful persons in accordance with applicable distribution laws.

2.    Who can I nominate?

You can nominate any individual(s) you want.  HOWEVER, not all nominees will receive the policy moneys beneficially or for their own use.  Depending on your marital status and who you nominate, nominations may produce unexpected results for the nominee(s).  Likewise, nominations by a Muslim policy owner and non-Muslim policy owner will have different consequences.

How so?

Nominations made by a non-Muslim policy owner will create either (i) a trust policy in favour of the nominee(s) or (ii) a non-trust policy.

To ensure that your nominee(s) receive the policy moneys as intended, you need to ensure that a trust policy is created in favour of your nominee(s).

3.    How do you create a trust policy?

Trust policy will be created:

(a)   if the nominee is your spouse or child; or

(b)  if the nominee is your parent (provided that there is no living spouse or child at the time you make the nomination).

4.    What if I nominate someone else as my nominee(s)?

In such as case, you are creating a non-trust policy.  Here, your nominee will only receive the policy moneys as executor and distribute the policy moneys in accordance with your Will or where there is no Will, in accordance with applicable distribution laws.  If you intend for these nominee(s) to receive the policy moneys beneficially and not as executor, you will need to assign the policy benefits to them.

In brief, if you nominate people other than your spouse, children or parents, make sure to assign the policy benefits to them to ensure that they receive the policy moneys for their own use.  Please contact MSIG if you require more information on this.

5.    What about Muslim policy owner?

Nominee(s) irrespective of the relationship with the policy owner can only receive the policy moneys as executor and the policy moneys must be distributed in accordance with Islamic laws.

6.    I did not make any nomination and Will.  How will the policy moneys be distributed?

The policy moneys as well as your other assets will be distributed in accordance with applicable distribution laws.

For West Malaysia and Sarawak, the Distribution Act 1958 applies, where the policy moneys and assets will be divided between your surviving spouse, children and parent(s) in certain proportions.

The Distribution Act 1958 is however not applicable to Muslims in West Malaysia and natives in Sarawak.  For Sabah, policy moneys and assets will be distributed in accordance with the Intestate Succession Ordinance 1960.

7.    How do I make a nomination?

It is easy to make a nomination.  You can download the PA Insurance Nomination Form provided in this website or you may contact us and request for a copy.  Complete and return the original PA Insurance Nomination Form to MSIG for our further action  – you may wish to refer to the sample completed form for reference. 

Please make sure that the form is duly signed and witnessed by someone who is 18 years old and above, of sound mind and not a named nominee, failing which the nomination may be deemed invalid.

*The FAQs are provided for general information only. For detailed provisions on nomination, please refer to Schedule 10 of Financial Services Act 2013. 

To download a copy of the Personal Accident Insurance Nomination Form, please click on the link below.

8.    Can I being the insured revoke the nomination made earlier in my trust policy?

Yes, you can revoke the nomination under your trust policy but under the law you must obtain the written consent of the trustee before the revocation can be valid. (Refer to explanation in question 3 above). Hence, if you wish to revoke the nomination, you may download the Consent Form provided by us through the link below for completion. After the submission of the completed Consent Form and new Nomination Form to us, we will pass an endorsement for a change of nominee to your trust policy.

Specimen Personal Accident Insurance Nomination Form
Personal Accident Insurance Nomination Form
Consent Form for Revocation of Nomination

1. Do I have to pay GST on my All-In-Home policy?

GST on All-In-Home premium will be charged at 6% from 1 April 2015.

2. Do I pay GST if I purchase my All-In-Home Policy from a non-GST registered agent?

GST is chargeable irrespective of the GST status of the Agent.

GST is charged on the All-In-Home policy and collected by the Insurance Company on behalf of Customs.

3. What does MSIG do with the GST I’ve paid?

MSIG collects GST on behalf of Royal Malaysian Customs Department & pays to Customs on monthly basis.

4. What about Stamp Duty?

MSIG collects Stamp Duty on behalf of Inland Revenue Department & pays Inland Revenue.

5. Is there any GST on the Stamp Duty?

No. Stamp Duty is a government tax and is not subject to GST.

6. When I renew my All-In-Home policy, the sum insured for contents should include or exclude GST?

It should include GST.

7. I am a Singaporean and I have a property in Malaysia. Do I have to pay GST on the All-In-Home policy?

Yes. GST on All-In-Home premium will be charged at 6% from 1 April 2015.

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General Notes:

GST is law and therefore forms part of the terms & conditions of the policy.  Failure to pay GST means MSIG reserves the right to cancel or void the policy

Disclaimer:

The FAQs provided herein is for general information only and not intended to constitute advice on specific matter relating to GST.  Please consult your tax agent on the application of GST to your particular circumstances.

1. If my content is stolen, will MSIG pay the GST on the replacement cost?

  • If the Insured is a non GST registrant, and incurred GST on the replacement cost of the lost content, MSIG will pay the loss including GST.
  • If the Insured is a GST registrant, and incurred GST on the replacement cost of the lost content, MSIG will pay the loss excluding GST.

2. There is a deductible in my policy, where applicable. What is the GST impact on my claims?

  • If Insured is a non GST registrant, it will be the Adjusted Amount with GST less deductible.
  • If Insured is a GST registrant, it will be the Adjusted Amount without GST less deductible.

3. If my house is damaged by fire or lightning, will MSIG pay the GST on the repair cost?

  • If the Insured is a non GST registrant, and incurred GST on the repair cost of the damaged content, MSIG will pay the loss including GST.
  • If the Insured is a GST registrant, and incurred GST on the repair cost of the damaged content, MSIG will pay the loss excluding GST.

4. If I’m GST registered, why will MSIG pay the claims exclusive of GST?

Generally, as a GST registered person, you will be entitled to claim any GST incurred on the claim amount. If this is the case, the GST does not form part of your loss amount.

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General Notes:

GST is law and therefore forms part of the terms & conditions of the policy.  Failure to pay GST means MSIG reserves the right to cancel or void the policy

Disclaimer:

The FAQs provided herein is for general information only and not intended to constitute advice on specific matter relating to GST.  Please consult your tax agent on the application of GST to your particular circumstances.

MSIG Assist

Our dedicated Customer Service Officers and staff will be happy to assist with your queries.